KPG99 INC · 1 day ago
ITSM Lead
Fort Lauderdale, FL
Contract
Onsite
Senior LevelKPG99 INC is seeking an ITSM Lead to build out an ITSM practice. The role will involve leading efforts to establish a new ITSM platform and requires experience in change management and program development.
ConsultingSalesStaffing Agency
No H1B
Hiring Manager
Kailash Negi
Responsibilities
This is a new role building out an ITSM practice
Will work as a lead and be an individual contributor, but expectation that it will grow into manager roles as the team grows
Must have experience standing up a new ITSM platform or migrating to a new platform
This will require more change management… a lot of competencies in change management modules, standing up an ITSM platform and building out a program
Optimizing improving and enhancing … serviceaid/freshworks/halo ITSM are the 3 they are potentially going to
Needs them to know more than submitting tickets, must have experience helping stand it up and improve
Qualification
Required
Must have experience standing up a new ITSM platform or migrating to a new platform
Experience with change management modules
Experience in optimizing, improving, and enhancing ITSM platforms
Familiarity with serviceaid, freshworks, or halo ITSM
Company
KPG99 INC
Our business consulting services are led by significant domain depth built on a robust technology-driven services platform.
Founded in 2013
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase