Chase · 6 days ago
Connected Banking - Enrollment Product Manager, Vice President
450 W 33rd St, New York, NY, 10001, US
Full-time
Onsite
Mid, Senior Level
$123K/yr - $201K/yr
5+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Product Manager within the Connected Banking team, you will innovate new product offerings, lead the end-to-end product life cycle, and ensure high-quality client experiences.
BankingFinancial Services
Responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Lead the Enrollment APG within Connected Banking, overseeing onboarding and signup flows for Consumer Credit Journey, Business Credit Journey, and a new paid subscription product
Manage and coach a team of product managers, fostering growth and accountability
Own the full product lifecycle: strategy, discovery, delivery, and ongoing KPI/results monitoring
Collaborate cross-functionally with product, marketing, technology, design, and data teams to deliver seamless solutions
Champion a customer-centric approach by understanding how customers become and remain engaged with Chase, blending customer needs with business objectives
Qualification
Required
5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Proven experience in end-to-end product management, including strategy, delivery, and performance tracking
Demonstrated ability to manage and mentor team members, or a strong track record indicating readiness for people management
Strong technical fluency and comfort with technology, with hands-on experience in both customer-facing UI conversion flows and backend system integration (APIs, events, batch files)
Excellent cross-functional collaboration skills, comfortable working with large-scale systems and diverse partners
Ability to understand and address the fundamental needs of customers, ensuring solutions are simple and effective
Preferred
Demonstrated prior experience working in a highly matrixed, complex organization
Prior experience as a people manager within product management, ideally at the 603 level or equivalent
Background in digital account opening, online checkout flows, or large-scale account management systems
Passion for solving complex matters with a customer-centric mindset
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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