NEOGOV · 7 hours ago
DSS INTERNAL ES ABC Quality Coordinator I / 61015425
Greenville County, SC
Full-time
Onsite
Mid, Senior Level
$52K/yr - $70K/yr
4+ years expNEOGOV is part of the South Carolina Department of Social Services, which is dedicated to protecting and strengthening the lives of children and families. The Quality Coordinator I role focuses on ensuring quality control in ABC Quality policies and supporting staff through training and mentoring to enhance early care and education programs.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
The ES ABC Quality Monitor ensures quality control and consistency in the implementation of ABC Quality policies, procedures, protocol and standard assessments. Provides support and training to new employees to ensure their understanding. Reviews and approves program assessment reports for content, clarity and accuracy, leads, supervises and directs the work of an assigned team of Quality Assessors. Provides technical assistance, mentoring and coaching to ABC Quality assessment staff to promote reliability in QRIS implementation. Provides information and details about staff performance to program management. Delivers training to various stakeholders, including ABC Quality staff, and develops policies, standards and protocols to provide consistent and clear messaging that supports high quality early care and education performance statewide
Supervises the reliability and accountability of a team of assigned ABC Quality Assessors by providing ongoing training, mentoring, support, advisement, and guidance on evidence-based ABC Quality assessment tools. Provides orientation training and completes initial reliability on all ABC Quality assessment tools with newly hired ABC Quality Assessors, and continuing reliability checks on seasoned assessors. Maintains continuous reliability to other ABC Quality Anchors. Reviews and evaluates all assigned program assessment reports to ensure their accuracy for Early Care and Education programs prior to quality level assignment
Consults on the development of and revisions to policies, procedures, evidence-based programs assessments, standardized monitoring tools, and software for ABC Quality in collaboration with the other ABC Quality anchors and ABC Quality program management. Field tests existing program assessments, monitoring tools, and software and recommends improvements based on results and efficiency
Provides and facilitates technical assistance, training, and consultation for statewide, regional, and local contractors. Serves as a liaison for program contractors, and ensures consistency in messaging and implementation of ABC Quality policies and standards. Coordinates and collaborates with state agencies, and regional and local entities, to support early care and education programs and partners. Develops effective relationships and shares program goals and measures
Coordinates, schedules, plans and prioritizes multiple responsibilities to ensure timely delivery and implementation of services
Conducts special projects and pilot studies as assigned to enhance the statewide delivery of ABC Quality services
Performs other related duties as required
Qualification
Required
A Bachelor's Degree and relevant program experience
Must possess a valid driver's license and have access to and be able to operate a motor vehicle
Individuals must comply with necessary field work assignments
Preferred
A Master's Degree in Early Care and Education, Child Development, Education, Family and Consumer Science or a related field
Three (3) years of early childhood or license-exempt child development experience
At least two (2) or more years of experience as a supervisor over early childhood, license-exempt, and/or child care programs
Benefits
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
State Retirement Plan and Deferred Compensation Programs
Health insurance; retirement and savings plan options; and paid vacation and sick leave
Tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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