Intercom · 10 hours ago
Senior Salesforce Engineer
Chicago, Illinois
Full-time
Hybrid
Senior Level
$192K/yr - $245K/yrIntercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. They are looking for a Senior Salesforce Engineer to join Team Order (CPQ) and work on building a robust and scalable Quote-to-Cash system while executing transformational systems projects.
CRMMarketing AutomationSaaSSales Automation
Responsibilities
Design scalable and durable solutions in Salesforce to enable a smooth Quote-to-Order system
Advise on and help execute transformational systems projects
Actively participate in maintaining a culture of quality and consistency
Execute projects within the remit of the team from inception to delivery
Create observability in Quote-to-Cash systems
Ensure Quote-to-Cash system health
Qualification
Required
Rapid development via AI tools
Proven track record of implementing complex Salesforce CPQ solutions that meet business and scalability needs
Solid understanding of VisualForce/Apex, Javascript, and Trigger framework patterns
Experience with Git
Comfortable finding, investigating, and solving large, vague problems
Comfortable communicating with stakeholders to ensure project success
Experience working on transformational projects with multiple stakeholders
Preferred
Salesforce certifications such as Salesforce Certified CPQ Specialist, Salesforce Certified Platform Developer I and II, Salesforce Certified Platform App Builder, and/or Salesforce Certified System Architect (or equivalent experience) are highly desirable
Experience with Snowflake/ SQL / DBT
Development experience outside Salesforce (Ruby)
Experience with Gearset or CI / CD
Benefits
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
Company
Intercom
Intercom is a software company that creates modern customer service software that redefines how businesses support their customers.
Founded in 2011
1001-5000 employees
H1B Sponsorship
Intercom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (8)
2023 (4)
2022 (5)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$240MKey Investors
Kleiner PerkinsIndex VenturesICONIQ Growth
2018-03-27Series D· $125M
2016-04-07Series C· $50M
2015-08-26Series C· $35M
Leadership Team
Eoghan McCabe
CEO, Chairman, and Co-founder
Ciaran Lee
Co-Founder
Recent News
2025-10-31
Company data provided by crunchbase