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Merlin Entertainments · 10 hours ago

Commercial Host

Merlin Entertainments is looking for enthusiastic individuals to join their Guest Experience team at SEA LIFE Loch Lomond for the 2025 season. The role involves greeting guests, managing tills, and ensuring a clean and welcoming environment while embodying the company's values.

Digital EntertainmentLeisureMedia and EntertainmentTourism

Responsibilities

Welcoming guests with a big smile and a boatload of enthusiasm
Running tills in Admissions, Retail or Food & Beverage like a total pro
Helping guests find their perfect souvenir (did someone say shark socks?)
Keeping your area sparkling clean and well-stocked throughout the day
Following opening and closing procedures to keep everything running smoothly
Living and breathing the Merlin values – bringing energy and excitement to every shift

Qualification

Customer serviceCommunicationRetail experienceHospitality experienceTeamwork

Required

You love talking to people – guests, teammates, and even the occasional turtle
You're full of energy and ready to muck in wherever needed
Experience in retail, admissions or hospitality is great, but not essential – we'll teach you everything you need
A natural communicator who's cool under pressure and full of fun
You're available weekends and bank holidays – our sea creatures don't take days off!

Benefits

Monthly bonus based on guest satisfaction
25% discount in our retail shops and restaurants
40% off LEGO online
Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
Employee pricing up to 55% off cinema tickets

Company

Merlin Entertainments

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Merlin Entertainments is the largest European entertainments company operating in Europe. It is a sub-organization of Blackstone Group.

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
CVC Capital Partners
2019-06-28Acquired
2013-11-13IPO
2010-06-24Private Equity

Leadership Team

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Fiona Eastwood
Chief Executive Officer
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Graeme Johnson
Global VP, People & Culture
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Company data provided by crunchbase