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WGSN · 2 days ago

Global Accounts Director

New York, NY

Full-time

Hybrid

Director/Executive

$130K/yr - $140K/yr

7+ years exp

WGSN is a leading global trend forecaster seeking a Global Accounts Director to enhance their global accounts strategy. The role involves managing high-value client relationships, driving revenue growth, and collaborating with various teams to ensure exceptional client service.

FashionLifestyleRetail

Culture & Values

Responsibilities

Manage a dedicated portfolio of global accounts, acting as the ultimate commercial owner for the relationship

Develop and execute a comprehensive account plan focused on leveraging the full suite of WGSN products and services to meet and exceed client expectations

Deepen commercial relationships through a combination of organic subscription growth, strategic upsells, renewals, and project-based revenues

Maintain extensive knowledge of client priorities and current market conditions, translating these insights into profitable opportunities and ensuring our foresight is perfectly positioned to deliver value

Own the global commercial relationship, working seamlessly with regional account managers and the client success team to deliver best-in-class commercial partnerships

Partner with regional account management teams and sales leaders to deliver the 3-year growth plan for WGSN’s global accounts, ensuring all revenue targets are met or exceeded

Identify, explore, and develop new business opportunities within an assigned book of 7-10 strategic growth accounts

Successfully execute client contract renewals to maintain consistently high renewal rates

Be the primary relationship driver, continually deepening your understanding of the client's business, broader industry challenges, and market trends to position WGSN as a strategic partner

Deliver compelling commercial presentations and pitches to Executive and C-level stakeholders that clearly articulate WGSN's strategic, measurable value to their organization

Lead all aspects of the complex global sales cycle, including network building, advanced client engagement strategies, bespoke proposal development, and managing financial, legal, and procurement negotiations

Work seamlessly with the content, consulting, and client success teams to champion high strategic standards and excellent client service, ensuring the customer is delighted with the WGSN experience

Maintain meticulous tracking of all pipeline activities on Salesforce, providing accurate monthly and quarterly revenue forecasts

Deliver regular, insightful updates on global account status, detailing achievements, challenges, and actionable recommendations

Travel nationally and internationally as needed to build and nurture client relationships, successfully navigating different time zones and working effectively with a diverse global client base

Demonstrate strong leadership skills across the global accounts team, acting as a positive influence on team members

Proactively drive positive change and remain fully dedicated to achieving success with the support of the wider WGSN organization

Qualification

Strategic Account SalesAdvanced Sales TechniquesCommercial AcumenClient Relationship ManagementSalesforce ProficiencyExecutive CommunicationStrategic Problem SolvingPassion for Foresight

Required

At least 7 years quota carrying sales experience

Proven Track Record: Ideally at least 7 years of demonstrated success in strategic account sales, including a verifiable record of winning, retaining, and significantly growing large, high-value global accounts (a multi-million dollar portfolio preferred)

Advanced Sales Acumen: Mastery of advanced sales process, techniques, and methodologies, including complex, multi-year contract negotiation and execution

Commercial & Organizational Agility: A proactive and commercially focused mindset, with deep experience operating successfully within a matrix organization. Must possess a history of effectively influencing diverse, cross-functional teams to deliver against a unified business strategy

Executive Communication: An excellent communicator capable of leading high-stakes client presentations, effectively negotiating complex deals, and influencing outcomes that create mutual value for both the client and WGSN

Strategic Problem Solver: A creative problem solver who operates at pace, efficiently developing and implementing innovative commercial solutions that drive sustainable account growth

Passion for Foresight: A genuine passion for trend and forecasting across relevant industries, such as: fashion, beauty, retail, technology, design & innovation, and food & drink

Benefits

Paid Time Off – 15 days of vacation per year with an additional day for each year of service up to 20 days. WGSN also observes the 12 Federal holidays. We also offer 6 weeks of paid Parental Leave

401(k) Retirement Savings Plan – allows employees to save and invest for their own retirement on a tax deferred basis. WGSN matches 50% of the first 6% contributed by employees

Dental and Vision plans with MetLife

Health Care with Anthem & Blue Cross Blue Shield

Life Insurance, AD&D, Short and Long-Term Disability - all eligible employees receive coverage at no cost through Metlife

Mental Health – WGSN provides many ways for employees to access mental health care including an Employee Assistance Program and inpatient, outpatient and virtual care if enrolled in an Anthem medical plan. Our EAP is available to all permanent staff, regardless of if you elect benefits