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Lennox · 3 days ago

Sr. Manager, Inside Account Strategy

Richardson, TX

Full-time

Onsite

Senior Level

$139K/yr - $183K/yr

7+ years exp

Lennox is a global leader in HVAC and refrigeration solutions, committed to delivering innovative products and services. The Senior Manager, Inside Accounts leads a team responsible for maintaining customer relationships, driving revenue retention, and identifying new business opportunities.

Consumer GoodsElectronicsHeating Ventilation and Air Conditioning (HVAC)Innovation Management

Responsibilities

Lead, coach, and develop a team of Inside Account Managers to achieve sales targets, customer retention goals, and performance metrics

Oversee day-to-day sales operations, including forecasting, pipeline management, and account planning

Partner with senior leadership to define and execute strategies for account growth, cross-sell, and upsell opportunities

Establish best practices for customer engagement, territory management, and sales processes

Analyze performance data to identify trends, opportunities, and areas for improvement

Collaborate with Marketing, Product, and Customer Success teams to align initiatives and improve the customer journey

Manage hiring, onboarding, and continuous development of team members

Foster a culture of accountability, collaboration, and professional growth

Represent the Inside Sales function in strategic planning discussions and organizational initiatives

Qualification

Account ManagementSales ManagementLeadershipCRM ToolsData AnalysisCoaching SkillsCommunication SkillsInterpersonal SkillsStrategic ThinkingCollaboration

Required

Bachelor's degree in Business, Marketing, or related field; MBA preferred

7+ years of experience in account management, inside sales, or customer success, with at least 3 years in a leadership role

Proven track record of achieving sales goals and managing high-performing teams

Strong business acumen with the ability to interpret data and drive results-based decisions

Excellent communication, coaching, and interpersonal skills

Proficiency with CRM tools (e.g., Salesforce) and Microsoft Office Suite

Preferred

MBA preferred

Benefits

Tuition reimbursement

Medical, dental, and vision insurance

Prescription drug coverage

401(k) retirement plan

Short-term disability insurance

8 weeks paid birthing leave

2 weeks paid bonding leave

Life and long-term disability insurance

Paid time off

2 paid well-being days

1 paid volunteer day

10 paid holidays

3 floating holidays per year

Company

Lennox

Glassdoor4.0

Lennox (NYSE: LII) is a leading provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Founded in 1895

Richardson, Texas, USA

10001+ employees