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N.C. Department of Information Technology · 3 months ago

Human Services Program Consultant I

Polk County, NC

Full-time

Onsite

Mid Level

$51K/yr - $87K/yr

4+ years exp

The North Carolina Department of Health and Human Services (DHHS) is one of the largest agencies in the state, responsible for the health and well-being of North Carolinians. The Human Services Program Consultant I will ensure the Subsidized Child Care Assistance Program operates in compliance with federal and state laws, providing direction and consultation to local agencies and conducting training as needed.

Information Technology & Services

Work & Life Balance

Responsibilities

Carry line responsibility for ensuring that the Subsidized Child Care Assistance Program is developed and operated in accordance with Federal and State laws, rules adopted by the Social Services Commission, and policies and procedures of the Division of Child Development and Early Education

Provide direction and consultation to assist county departments of social services and other local purchasing agencies to plan, organize, budget and staff for the child care subsidy program and other child development initiatives

Identify local purchasing agency training needs and plan, arrange, and/or conduct training

Provide policy monitoring to verify local purchasing agency compliance with applicable policies and procedures

Provide support related to the NC FAST case management system

Conduct local purchasing agency visits, conferences, support group meetings, telephone consultation, training, etc., in relation to Division requirements and the needs in the local administrative agencies

Travel throughout the assigned counties and occasional overnight travel; flexibility in daily schedule may be required

Qualification

Subsidized Child Care AssistanceNC FASTClient Services Data WarehousePolicy DevelopmentTeam Collaboration

Required

Master's degree in a discipline relative to the program from an appropriately accredited institution and two years of related experience; or Bachelor's degree in a discipline relative to the program area from an appropriately accredited institution and four years of related experience; or an equivalent combination of education and experience

Preferred

Knowledge of the Subsidized Child Care Assistance Program and NC FAST to provide consultation and technical assistance regarding policies, procedures, good practice, and resources in the subsidy program

Function independently with the counties assigned, e.g., continuously coordinating with each county to strengthen county operations; generating specific tasks in response to Division priorities and objectives and to needs identified through planning with the counties; scheduling the frequency, duration, and content of contact in relation to work objectives

Function as part of a team when special projects, assignments, or training needs are identified as a work priority which has relevance to the subsidy programs

Work together with DCDEE staff, DSS staff, local staff and agency committees to develop new policies and to change or refine current policies when needed

Demonstrated working knowledge of the Subsidized Child Care Assistance Program, NC FAST, and Client Services Data Warehouse (Business Objects web-based data base)