CSR/Inside Sales Representative jobs in United States
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Daikin Comfort · 7 hours ago

CSR/Inside Sales Representative

Daikin is the world's leading air conditioning company, committed to improving the environment and enhancing quality of life. As a CSR/Inside Sales Representative, you will provide exceptional customer service, manage customer accounts, and support the sales team in generating leads and ensuring customer satisfaction.

Consumer ElectronicsConsumer GoodsHeating Ventilation and Air Conditioning (HVAC)ManufacturingMechanical Engineering
Hiring Manager
Troy Hartley
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Responsibilities

Providing exceptional customer service and support
Answering inquiries and resolving concerns
Managing customer accounts
Addressing customer satisfaction and experience
Assisting with sales and generating leads
Supporting the sales team
Working collaboratively to ensure excellent service delivery
Contributing to the overall growth of the company

Qualification

Customer ServiceCustomer SupportCustomer SatisfactionCRM toolsSales experienceAccount management experienceCommunication skillsProblem-solving skillsInterpersonal skillsTime management

Required

Proficiency in Customer Service, Customer Support, and Customer Satisfaction methodologies
Understanding of Customer Experience and a commitment to delivering exceptional service standards
Strong communication, problem-solving, and interpersonal skills to effectively interact with customers and team members
Ability to manage multiple tasks and meet deadlines in a fast-paced work environment efficiently
High school diploma or equivalent

Preferred

Sales or account management experience is a plus
Proficiency with relevant customer relationship management (CRM) tools and software is an advantage
A college degree in a related field is preferred but not required

Company

Daikin Comfort

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Daikin Comfort is an air conditioning manufacturing and service providing company.

Funding

Current Stage
Late Stage

Leadership Team

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Lisa Mestayer
Project Manager, CEO Staff
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Shu Kawasaki
Director-CEO Staff
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Company data provided by crunchbase