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ASSA ABLOY Group · 20 hours ago

Service Integration Specialist

Monroe, NC

Full-time

Hybrid

Entry, Mid Level

2+ years exp

ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. The Service Integration Specialist will serve as the primary billing liaison for acquisition integration activities, providing training and support to ensure successful onboarding of new partners.

BiometricsConsumer ElectronicsElectronicsFurnitureHomeland SecurityManufacturingPublic SafetySecurityService IndustrySmart Home

H1B Sponsor Likely

Responsibilities

Serve as the primary billing liaison for all acquisition integration activities

Work closely with Integration Managers to onboard acquired companies into ASSA ABLOY’s billing and reporting structure

Conduct introductions, kickoff meetings, and onboarding sessions with new partners

Provide hands-on training covering billing systems, reporting processes, forecasting expectations, and documentation standards

Guide new teams through daily billing workflows, ensuring understanding of procedures, timelines, and compliance requirements

Monitor progress throughout the earn‑out period and provide ongoing support to ensure successful adoption of AAES processes

Light travel may be required for onsite onboarding, training sessions, or integration support

Act as a backup biller for service invoicing teams during PTO, vacancies, or high-volume billing cycles

Assist with month-end processing, ensuring accuracy, timeliness, and compliance with company policies

Support documentation reviews, reconciliations, and system updates as needed

Partner with Integration Managers, Operations, Finance, and other internal teams to maintain alignment throughout onboarding

Assist with developing and refining onboarding materials, SOPs, and training documentation

Respond promptly to questions from newly integrated partners and internal stakeholders

Support special projects related to acquisitions, system enhancements, and process improvements

Perform additional tasks and responsibilities as assigned by the manager

Qualification

Billing operationsService billing processesMicrosoft OfficeTrainingSupportCommunication skillsOrganizational skills

Required

2–4 years of experience in invoicing, billing operations, or related administrative/financial roles

Strong understanding of service billing processes and documentation requirements

Ability to train, guide, and support external teams with clarity and professionalism

Excellent communication skills, both written and verbal

Strong organizational skills with the ability to manage multiple onboarding timelines

Proficiency with Microsoft Office (Excel, Outlook, Teams)

Benefits

Health, dental, and vision plans

401(k) with company matching

Short- and long-term disability, life, and accidental insurance

15 PTO days and 11 paid holidays

Company

ASSA ABLOY Group

Glassdoor3.7

ASSA ABLOY Group is a door opening solutions, dedicated to satisfying end-user needs for security, safety, and convenience. It is a sub-organization of ASSA ABLOY Group.

Founded in 1994

Stockholm, Stockholms Lan, SWE

10001+ employees

http://www.assaabloy.com/en/com

H1B Sponsorship

ASSA ABLOY Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2021 (1)