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Pretium Enterprise Services, India · 6 hours ago

Learning Experience Designer

Dallas, TX

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Selene Finance LP is a financial services firm specializing in mortgage servicing and related areas. The Learning Experience Designer will be responsible for creating innovative learning solutions that enhance team member skill development and drive business results, collaborating with subject matter experts to ensure alignment with organizational needs.

Financial Services

Responsibilities

Leads the end-to-end development of complex training initiatives, including needs analysis, instructional design, content development, sustainability measures, and evaluation

Develops training using a variety of approaches, including but not limited to: Classroom-led instruction for hands-on, in-depth learning experiences; Virtual training sessions to engage geographically distributed teams; Video-based content for accessible, on-demand learning opportunities; LMS-driven e-learning modules for scalable, self-paced training; Blended learning solutions that combine multiple methods to maximize effectiveness

Creates, updates, and curates training content that is engaging, relevant, and tailored to various learning styles and business needs

Utilize data and analytics to measure the effectiveness of learning programs and initiatives, and leverage feedback to continuously improve the quality and impact of our L&D solutions

Innovate learning with new technology solutions that leverage cutting-edge resources that can transfer knowledge quickly to the modern learner

Design workshops, role-playing activities, and hands-on simulations to enhance skill-building and application in real-world scenarios

Responsible for training, learning, and knowledge initiatives and projects as an owner, participant, and/or subject matter expert. Reviews and revises current curriculum and training formats, recommending and providing planning for improvements, efficiencies, or redesign based on the results of learning objectives. Tracks learning and development activities across the organization

Partner with subject matter experts (SMEs) and team members to gather content, define objectives, and ensure learning solutions meet business needs

Perform other duties as assigned

Qualification

ELearning toolsInstructional designProject managementMortgage servicingData analyticsCommunication skillsProblem-solvingOrganizational skillsTeam collaborationPositive attitude

Required

Strong oral, written, and interpersonal communication skills

Ability to maintain flexibility and react to changes quickly

Ability to analyze, problem-solve, and develop effective constructive solutions to challenges and obstacles

Ability to interface with other departments to resolve issues as applicable

Ability to maintain a customer focus and efficiently and consistently produce accurate work in both individual and team settings

Bachelor's degree in a related field or equivalent years of experience

2-5 years of experience designing and developing learning content, with exposure to eLearning tools and methodologies

Mortgage servicing experience

1-2 years of project management experience

Strong organizational, time management, and project management skills

Technical Skills: Familiarity with learning development tools such as Articulate 360, Camtasia, Canva, or Adobe Creative Suite

Demonstrated success in developing and assessing training programs (including learning outcomes)

Excellent written and verbal communication skills, with the ability to present ideas clearly and collaborate effectively with diverse teams

Knowledge of instructional design principles and adult learning theories

Positive attitude and a willingness to contribute to team success, seeking feedback and continually improving with a desire to continuously learn and grow