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NYS Office for People With Developmental Disabilities · 1 hour ago

Program Operations Specialist 1

Brooklyn, NY

Full-time

Hybrid

Entry, Mid Level

$58K/yr - $58K/yr

2+ years exp

The NYS Office for People With Developmental Disabilities is seeking a Program Operations Specialist 1 to support various divisions within the Service Access Program Implementation and Stakeholder Support. The role involves administrative duties related to the operation of the Waiver Unit, including processing service requests and participating in quality review meetings.

CommunitiesHealth CareWellness

Responsibilities

Have proficient computer skills including data entry, use of databases, spreadsheets, and Microsoft products such as word, TEAMS and SharePoint

Assist the Department Lead with receiving, reviewing, and processing service requests, this may include requests for waiver services via authorizations and/or amendments

Maintain knowledge and understanding of OPWDD policies and procedures. Review ADM’s, Protocols, Policies and Procedures as released and conduct training and ensure implementation. Emphasis in Self Direction, HCBS Waiver Services and Family Support Services is necessary

Represents the Regional Field Office in local & statewide meetings regarding OPWDD Services and changes in the service delivery systems

Assist and Participate in any Regional Office Quality Review and Quality Assurance as related to OPWDD service authorization

Participate in local and statewide meetings and other trainings and workgroups as indicated

Foster effective collaboration and communication with individuals, families, Care Coordination Organizations, agencies, Local Government Units and other community stakeholders

Participate in the regular maintenance of the Regional Field Office’s Policy and Procedural Manual

Provide technical assistance to Care Coordination Organizations and OPWDD provider agencies as needed

Process OPWDD Service Terminations as necessary

Assist with OPWDD Enrollments, Track Service requests and authorizations, Monitor TABS Reports as necessary, and/or Process DDP1s via CHOICES as related to Department Services

Participate in Statewide Community of Practice (COP) Calls

Travel/Site visit to programs and agencies may be required

Additional tasks/duties/projects as assigned

Flexibility as needed to accommodate late meetings, travel and/or to complete special projects

Qualification

OPWDD policiesService authorizationInformation gatheringData entryDatabase managementMicrosoft productsQuality assuranceTechnical assistanceCollaborationCommunication

Required

A bachelor's degree in a human services field

Two years of experience in a federal or state certified human service program

One year of this experience must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities

This experience must have included information gathering and analysis

Candidates must be reachable for appointment on the current Civil Service Eligible List or the Professional Career Opportunities (PCO) Eligible List for this title

Possess the minimum qualifications for this title as established by the Department of Civil Service and listed on the most recent exam announcement

Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary)

Have a current Eligibility Letter from the NYS Department of Civil Service, www.cs.ny.gov/rp55/, and be able to provide it to the Human Resources Office upon request

Preferred

A bachelor's degree in a human services field and one year of experience in a federal or state certified human service program, which must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities

A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience

Benefits

Health Insurance

Paid Holidays and Leave

Paid Parental Leave

Retirement Program

Professional Development and Education and Training

Life insurance and Disability insurance

Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.

Savings programs such as the U.S. Savings Bond and the College Savings Plan.

Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.

The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.

Company

NYS Office for People With Developmental Disabilities

The New York State Office for People With Developmental Disabilities (OPWDD) is responsible for coordinating services for New Yorkers with developmental disabilities, including intellectual disabilities, cerebral palsy, Down syndrome, autism spectrum disorders, Prader-Willi syndrome, and other neurological impairments.

Founded in 1978

Albany, New York, USA

10001+ employees