Jack Henry · 2 months ago
Technical Business Analyst Internship (Knowledge Enablement) – Summer 2026
United States
Internship
Remote
Intern
$25/hr - $25/hr
Start in 2026 SummerJack Henry is a technology solutions provider for community banks and credit unions, and they are seeking a Technical Business Analyst Intern to join their Knowledge Enablement team. The intern will focus on optimizing processes, driving efficiency through workflow mapping and automation, and fostering alignment within the team.
BankingEnterprise SoftwareFinancial Services
No H1B
U.S. Citizen Only
Responsibilities
The internship will focus on two key projects designed to strengthen process efficiency and stakeholder alignment within KE:
Project 1: KE Request Submission via ServiceNow
Objective: Centralize KE assistance requests by onboarding KE Documentation into jhNow
Scope: Gather requirements, design a standardized request process, and ensure automated routing to the KE Documentation team
Project 2: Automated Notification Workflow
Objective: Develop a plan for an automated process to notify KE Development and KE Delivery of product name changes
Scope: Document requirements for automation, ensuring timely communication across teams
During this 10-week program, you will gain hands-on experience in requirements gathering, process optimization, automation planning, and continuous improvement practices, while developing strong collaboration skills across diverse teams and platforms
Qualification
Required
Pursuing a bachelor or graduate's degree in: Engineering, IT (Information Technology), MIS (Management Information Systems) or a related field
Demonstrated foundational knowledge or early experience in relevant areas of interest:
Excellent communication, follow-through, and interpersonal skills for effective stakeholder engagement
Business process analysis & optimization
Technical documentation and requirements gathering
Project management with strong organizational and prioritization capabilities
Disruptor mindset focused on innovation and process efficiency
Must be a United States citizen and not require sponsorship for employment authorization now or in the future
Preferred
Knowledge of:
Agile methodology
Continuous Improvement methodologies (Lean, Six Sigma)
Data Mapping (Visio)
Data Analysis & Visualization (SQL, Excel, Power BI)
Systems Integrations (APIs)
Financial industry
Company
Jack Henry
Jack Henry (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens the connections between people and their financial institutions through technology and services that reduce the barriers to financial health.
Founded in 1976
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-11-20IPO
Leadership Team
Kevin williams
CFO
Shanon Mclachlan
Chief Operating Officer
Recent News
2026-01-16
2026-01-13
Company data provided by crunchbase