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Miami University · 3 days ago

Customer Services Assistant

Marcum Hotel and Conference Center

Full-time

Onsite

Entry Level

$16.90/hr - $16.90/hr

1+ years exp

Miami University is a scholarly community dedicated to a liberal education. They are seeking a Customer Services Assistant to serve as the front desk attendant at the Marcum Hotel & Conference Center, providing customer service to hotel guests and handling reservations.

Higher Education

No H1B

Responsibilities

Serve as a customer liaison and answer questions concerning policies, procedures, and services provided; resolve customer complaints/problems and refer when appropriate

Qualification

Customer service skillsHospitality operationsBookkeeping proceduresComputer applicationsBusiness Administration coursework

Required

Requires six months of coursework or training beyond high school in Business Administration and one year of retail or hospitality experience, or an equivalent combination of education and expertise

Knowledge of retail or hospitality operations

Knowledge of computer and office applications

Customer service skills

Knowledge of bookkeeping procedures

Company

Miami University

Glassdoor4.1

Strong academics, highly personal instruction, energetic campus life, successful graduates — Miami University sets the standard for public higher education on one of America’s most beautiful campuses.

Founded in 1809

Oxford, Ohio, USA

1001-5000 employees