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Axis Communications · 11 hours ago

Technical Training Engineer

USA - MA - Chelmsford

Full-time

Hybrid

Senior Level, Lead/Staff

$105K/yr - $115K/yr

10+ years exp

Axis Communications is a network technology company and industry leader focused on creating innovative solutions for improving security and business performance. The Technical Training Engineer will play a pivotal role in enabling the field sales engineering resources through technology knowledge transfer and training across the Axis portfolio.

Customer ServiceIntelligent SystemsSecurity

Growth Opportunities

Responsibilities

Support the ongoing technology knowledge transfer to field sales engineering organization & other technical roles across the Americas

With support from Global Sales Engineering, build and run Americas Technical Training Center (TTC) annual class schedule

Maintain TTC facilities including product displays, lab equipment and infrastructure

Deliver training sessions regularly throughout the TTC season

Collaborate with global teams in defining technical curriculum needs, refining training materials, and producing content

Proactively work with other Axis teams responsible for learning materials (such as Academy, Product Introduction Management, etc.) and develop scalable learning concepts & training paths

Define and deliver additional means to scale knowledge transfer across the Americas region

Develop and implement course materials in various formats in preparation for launches or other key regional initiatives

Define, track, and report on KPIs for associated trainings & knowledge transfer

Qualification

Technical trainingCurriculum developmentProduct expertiseInformation technologyPhysical security expertiseProject managementPublic speakingCross-functional collaboration

Required

Ability to understand and retain complex concepts, as well as document and articulate them in ways that are easy to absorb

Instructional design, facilitation & curriculum development skills

Strong accountability, multi-tasking and project & time management skills

Flexible and adaptive to problem solving

Cross-functional collaboration & superb interpersonal skills

Clear communicator with an engaging public speaking ability

BA or BS – preferably in technology, engineering or related field

10+ years experience in information technology, physical security industry or related field

Deep product expertise across the Axis portfolio including a solutions-mindset, understanding how products integrate & function in real-world deployments