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Dade County Federal Credit Union · 2 hours ago

System Administrator II - Information Technology Department

Doral, FL, US

Full-time

Onsite

Mid Level

$35/hr - $35/hr

3+ years exp

Dade County Federal Credit Union is seeking a System Administrator II for their Information Technology Department. The role is responsible for the configuration, maintenance, and operation of critical applications and systems, ensuring they meet organizational needs and enhancing system components.

BankingFinancial Services

Responsibilities

Installs and modifies PC and network hardware and software. Works with tech support vendors and field engineers. Diagnoses hardware, software, and operator problems, takes remedial actions, and recommends changes. Installs peripheral equipment, such as monitors, key boards, printers, and disk drives, as needed

Performs daily and other scheduled core data processing operations. Performs routine system maintenance. Monitors system operations to minimize downtime. Performs duties of a LAN/WAN Administrator. Ensures working conditions of workstations including software license management. Performs network troubleshooting. Reports problems to external system providers, such as telecomm, mainframe, web host, and software vendors to resolve. Adhere to IT policy standards for use, operations, and security of network, personal computers, and data including coordination of network schedule, backups and downtime with users

Promotes all aspects of assigned department projects and effectively allocates financial and talent resources appropriately

Develops, recommends, and implements new system features, enhancements and updates for customer service delivery channels: website, home banking, kiosks, e-mail, and telephone banking

Trains staff according to program requirements and hardware capabilities providing detailed instructions to support internal processes. Works with other departments to make sure their technology needs are met

Assists with the support and maintenance of VOIP phone system including pone system administration and phone configuration

Assists the company and staff personnel with software and hardware related to Email, core processing systems, LAN/WAN, FedLine, imaging and other automated systems. Responds to customer and staff personnel requests for technical assistance by phone and in person resulting in quality service for the customer

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.Maintains and supports in-house phone system (Cisco Call Manager, UCCX, IMP, Calabrio, Calero)

Qualification

Enterprise Windows DomainMicrosoft 365 AdministrationVulnerability Remediation ManagementEmail Security AdministrationWindows Server Hybrid Administrator AssociateVmware vSphereNutanixIT GovernanceComplianceM365 Administrator Expert CertificationCisco CertificationsTechnical communication skills