Walker Healthforce · 6 hours ago
Dealership Software Installation Facilitator
United States
Contract
Remote
Mid Level
3+ years expWalker Healthforce is seeking a Dealership Software Installation Facilitator to oversee and facilitate the deployment of dealership management software solutions. The role involves coordinating with dealership leadership and software vendors to ensure project success while maximizing technology value with minimal disruption.
AdviceConsultingInformation TechnologyTraining
Hiring Manager
Steve Cox
Responsibilities
Lead and coordinate all phases of software installation, from initial assessment and planning through post-installation support. Act as the primary point of contact and ensure all milestones are met on time and within scope
Drive adherence to project timelines, deliverables, and quality standards; proactively escalate risks and develop mitigation plans
Serve as the main liaison between dealership staff, software vendors, and Deloitte teams, ensuring clear communication of project objectives, timelines, milestones, and expectations
Foster collaboration and ensure effective stakeholder buy-in at each project stage
Oversee the technical installation and integration of software systems (finance, inventory management, CRM, etc.), ensuring alignment with dealership business needs
Rapidly identify, troubleshoot, and escalate technical and operational issues, coordinating with internal and external resources to quickly resolve barriers to success
Design and deliver engaging learning experiences (both in-person and virtual), guiding dealership teams through software functionality, best practices, and change adoption
Provide hands-on support through the transition, equipping users of all skill levels to confidently utilize new tools
Maintain comprehensive records on project implementation, custom configurations, user feedback, and lessons learned to enable ongoing optimization of deployment processes
Qualification
Required
3-5 years' experience in software implementation, digital enablement, dealership operations, or technical customer support strongly preferred
Foundational understanding of Dealership Management Software (DMS), automotive business processes, and core IT infrastructure
Demonstrated project management and multitasking capabilities
Technical curiosity with a proactive approach to troubleshooting software and hardware issues
Strong client service orientation, empathy, and adaptability to support and train users at all levels of digital fluency
Collaborative team player with a growth mindset and a commitment to ongoing learning
Comfort with evolving technologies and rapidly changing business environments
Exceptional communication, organizational, and analytical problem-solving skills
Flexibility to support nontraditional hours during go-live events or urgent project phases to ensure project success
Willingness and ability to travel extensively (up to 90%) to deliver on-site support at dealership locations nationwide
Preferred
Tekion experience
Company
Walker Healthforce
Walker Healthforce is an IT consulting company that offers advisory, training, and application services.
201-500 employees
H1B Sponsorship
Walker Healthforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
Funding
Current Stage
Growth StageLeadership Team
Tifiany Walker
Chief Executive Officer
Recent News
Company data provided by crunchbase