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Upperline Health · 11 hours ago

Business Operations and Strategy Manager

Nashville, TN

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Upperline Health is one of the nation’s largest multispecialty physician groups introducing value-based care into places it’s never been. The Operations & Strategy Manager will be a critical part of driving Upperline’s strategic vision, partnering with executive leadership to manage and execute key initiatives that build a strong operating structure in the healthcare sector.

Health CareHospitalPersonal Health

Responsibilities

Collaborate with CEO, CMO, and SVP Strategy & Analytics on strategic planning and prioritizing key initiatives and areas of focus

Drive partnership of VBC team, operations, analytics, RCM, and IT to build a repeatable system for how we deliver our value-based care services and appropriately bill for the care

Partner with the leadership of the value-based care team to support new lines of care we provide patients and how we structure the back-office functions to support that care

Proactively recognize and address the broader organizational implications of insights, presenting a strategic perspective along with goals and proposed outcomes

Skillfully lead large-scale or high-impact meetings and workshops, including the preparation of materials, driving decision-making, and identifying concrete outcomes and next steps

Implement strategic recommendations by fostering collaboration across teams, setting expectations, and establishing targets for execution

Provide coaching and constructive feedback to facilitate the growth and development of individuals and direct reports

Organize strategic initiatives into actionable plans and communicate approach to leaders and teams

Plan the work and work the plan - assign workstreams to team members and self that reflect skills and development needs while meeting company needs and timelines

Demonstrate leadership and the ability to influence by initiating partnerships that promote organizational objectives and change

Break down complex problems into discrete tasks to scope projects into a defined set of tasks, responsibilities, and timelines and lead project execution

Lead root cause analysis, identifying different data sources and mining findings and insights using different analytic tools (e.g., SQL, Tableau, PowerPivot, Excel) and creating ad-hoc analyses

Stitch together data from different sources to identify opportunities and recommendations to improve the business

Qualification

Management consultingHealthcare experienceRCM / billing experienceAnalytical skillsExcel proficiencySQL familiarityStakeholder managementInterpersonal skillsCommunication skillsOrganizational skills