OtterBase ยท 12 hours ago
Inside Sales / Stocklist Associate
OtterBase is a leading distributor in the Pipe, Valve, and Fittings industry, seeking a motivated Inside Sales and Stocklist Associate to join its team in Atlanta, Georgia. This role involves managing customer relationships, preparing quotes, and supporting stocklisting efforts, with a focus on operational efficiency and business development.
Responsibilities
Serve as the primary point of contact for customers, responding to inquiries, preparing quotes, and processing orders
Build and maintain strong customer relationships through clear communication and reliable service
Identify opportunities to upsell and cross-sell products and services
Prepare detailed material lists for fire protection projects using HydraTech software
Collaborate with internal teams to ensure quotes align with fabrication capabilities and customer requirements
Communicate material needs to purchasing based on project scope and timelines
Support efforts to grow the customer base and strengthen existing client relationships
Contribute to initiatives that position the organization as a leader in fire protection fabrication
Work closely with fabrication, sales, and purchasing teams to ensure smooth project execution
Assist with reporting related to sales activity, customer retention, and operational efficiency
Qualification
Required
One or more years of experience in inside sales, customer service, or a related field
Proficiency in Microsoft Office
Preferred
Experience in fire protection, construction, or industrial distribution
Familiarity with stocklisting processes
HydraTech experience
ERP or industry specific software experience