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Realtor.com · 5 hours ago

Sr. Manager, Brand Operations

Austin, Texas, United States

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Realtor.com® is a leading online real estate platform that connects buyers, sellers, and renters with expert guidance. They are seeking a Senior Manager, Brand Operations to lead the operating system for their in-house brand and creative organization, ensuring clarity and efficiency in brand work processes across various teams.

PropTechReal EstateRental Property

H1B Sponsor Likely

Responsibilities

Own and evolve the operating model for The Bureau, spanning intake, briefing, prioritization, production, review, and delivery

Translate brand strategy and business priorities into executable project plans across consumer and client workstreams

Create governance that brings clarity to decision-making, approvals, and quality standards — without slowing teams down

Serve as the operational “center of gravity” for leadership, ensuring continuity, documentation, and institutional knowledge

Lead and coach the Consumer and Client Program Managers, setting clear expectations, escalation paths, and operating norms

Oversee resource planning across internal teams and external agencies, balancing speed, quality, and capacity

Own freelance and contractor resource management across the Bureau, partnering with team leaders to identify capacity needs and working closely with Legal, Procurement, and Finance to ensure onboarding, contracts, and invoicing are handled efficiently and compliantly

Anticipate bottlenecks and proactively reallocate resources to protect creative integrity and delivery timelines

Partner with Creative and Audience Directors to ensure priorities are aligned and realistic

Own the creative operations tool stack (currently Asana), and evaluate opportunities to improve workflows through new platforms or integrations

AI enablement is a core requirement of this role. You will be expected to identify, pilot, and operationalize AI-driven workflows that materially expand the team’s effective capacity — such as accelerating briefing and review cycles, improving production forecasting, automating operational reporting, or increasing asset reuse. Success in this role requires translating AI capabilities into everyday systems and behaviors that allow a lean team to deliver at a much higher level

Build templates, dashboards, and reporting that create shared visibility across teams and stakeholders

Partner with IT, Legal, and Security to ensure tools are enterprise-ready and compliant

Manage brand and creative operating budgets, including vendor spend and production costs

Partner with Finance to forecast spend, track variance, and connect operational inputs to business outcomes

Own agency, freelance, and external partner strategy — including capacity planning, SOW oversight, and renewal decisions — ensuring the right mix of internal and external resources to deliver high-quality work efficiently and on budget

Bring data and calm judgment to tradeoff decisions when timelines, scope, or budgets collide

Act as a trusted partner to Marketing, Product, Communications, and Analytics teams

Lead integrated planning moments that align creative output with media flighting, product launches, and seasonal priorities

Represent The Bureau in broader planning, resourcing, and process discussions across the company

Build strong relationships through credibility, clarity, and follow-through -- not bureaucracy

Qualification

Brand operationsCreative operationsProgram managementProject management toolsFinancial fluencyLeadership presenceCross-functional partnershipAI enablement

Required

10+ years experience in brand operations, creative operations, marketing operations, or program management

2 - 5 years direct management experience

Bachelor's degree or equivalent experience

Proven success building operational systems for in-house creative or brand teams (agency experience a plus)

Strong leadership presence with the ability to influence senior stakeholders without formal authority

Comfort managing ambiguity, competing priorities, and high-visibility work

Experience with project and workflow tools such as Asana, Airtable, Smartsheet, or similar

Experience simplifying complex workflows -- including the use of AI-enabled tools -- to reduce manual work, protect timelines, and make cross-functional commitments reliable

Financial fluency: budgets, forecasting, tradeoffs, and ROI thinking

A leadership style that values clarity, trust, and calm execution

Benefits

Inclusive and Competitive medical, Rx, dental, and vision coverage

Family forming benefits

13 Paid Holidays

Flexible Time Off

8 hours of paid Volunteer Time off

Immediate eligibility into Company 401(k) plan with 3.5% company match

Tuition Reimbursement program for degreed and non-degreed programs

1:1 personalized Financial Planning Sessions

Student Debt Retirement Savings Match program

Free snacks and refreshments in each office location

Company

Realtor.com

Glassdoor3.4

Realtor.com is an online platform that allows users to search for real estate property records, houses, condos and lands. It is a sub-organization of Move.

Founded in 1996

Santa Clara, California, USA

1001-5000 employees

https://www.realtor.com/

H1B Sponsorship

Realtor.com has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (26)

2024 (62)

2023 (26)

2022 (83)

2021 (88)

2020 (52)