Bandwidth Inc. · 10 hours ago
Internal Tools Developer
United States
Full-time
Remote
Mid, Senior Level
4+ years expBandwidth Inc. is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. They are seeking an Internal Tools Developer to design and develop web-based applications that enhance internal processes and improve collaboration across various departments.
Information TechnologyMessagingTelecommunicationsWeb Hosting
Responsibilities
Design and Develop Tools: Architect and build scalable, high-quality web-based tools for internal use, focusing on automating processes and enhancing efficiency across various departments
Requirements Analysis: Collaborate with stakeholders to identify and analyze internal needs, translating business requirements into technical specifications for tool development
User Interface Design: Create intuitive, user-friendly interfaces that simplify complex processes, ensuring a seamless user experience for all internal applications
Integration and Testing: Integrate new tools with existing systems and workflows, conducting thorough testing to ensure reliability, functionality, and compatibility
User Support and Training: Provide ongoing support to users, including troubleshooting, updates, and training materials, to ensure effective adoption and use of developed tools
Performance Monitoring: Regularly monitor the performance of internal tools, identifying and addressing issues to maintain optimal functionality and user satisfaction
Feedback Loop: Establish a feedback mechanism with users to gather insights and suggestions for improvements, continually iterating on tools to better meet internal needs
Documentation: Maintain detailed documentation for all developed tools, including user guides, system architecture, and update logs, to support transparency and continuity
Technology Research: Stay abreast of the latest trends and technologies in software development, identifying opportunities to leverage new tools or methodologies to improve internal tooling
Cross-Functional Collaboration: Work closely with teams across the organization, including IT, operations, and product management, to ensure developed tools align with overall business strategies and enhance cross-departmental workflows
Collaborate with other internal development and engineering teams to bring tools to production
Qualification
Required
Bachelor's degree in Computer Science or equivalent professional experience
4-5+ years of software development experience
Proficiency in programming languages commonly used for web development, such as JavaScript (and frameworks like React and Angular), Python, Ruby, or PHP
Knowledge of database technologies and management systems like MySQL, PostgreSQL, MongoDB, or similar
A strong understanding of web technologies and protocols, including HTML, CSS, REST APIs, and web servers (e.g., Apache, Nginx)
Familiarity with development and collaboration tools such as Git, Docker, Jenkins, or similar
Knowledge of UI/UX design principles to create intuitive and user-friendly interfaces
Experience with cloud services and platforms like AWS, Azure, or Google Cloud Platform
Understanding of web application security practices and protocols
Familiarity with agile development methodologies
Strong analytical and problem-solving skills
Excellent communication skills, both written and verbal
Preferred
Bachelor's degree in Computer Science or related field
5+ Years of software development experience
Experience with automation tools such as writing github actions in yaml
Experience with Amazon web services (AWS, S3, CDK, and typescript)
LLM experience
AWS CCI experience
Benefits
100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
All new hires receive four weeks of PTO.
PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.
Company
Bandwidth Inc.
Bandwidth is the universal communications platform that simplifies how businesses deliver integrated global experiences.
1001-5000 employees
H1B Sponsorship
Bandwidth Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (5)
2023 (14)
2022 (13)
2021 (14)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$20.5MKey Investors
Portolan Capital ManagementAilanthus Capital Management
2018-06-27Post Ipo Equity
2018-01-11Post Ipo Equity
2017-11-10IPO
Leadership Team
Scott Mullen
CTO
Kade Ross
CIO
Recent News
2025-12-05
2025-12-03
thefastmode.com
2025-11-05
Company data provided by crunchbase