Chase ยท 5 hours ago
Sr Manager of Infrastructure Engineering - Apple Mac Platform Engineering Lead
1111 Polaris Pkwy, Columbus, OH, 43240, US
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
10+ years expJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers and businesses. The Senior Manager of Infrastructure Engineering will lead teams focused on enterprise Mac infrastructure, providing direction and mentorship to ensure excellence in managing large-scale Mac deployments.
BankingFinancial Services
Responsibilities
Serves in a leadership role for multiple technical teams focused on Mac platform engineering and collaborates with others within the function to deliver enterprise-grade Apple solutions
Anticipates the needs and potential dependencies of the broader team, particularly around macOS release cycles, hardware refresh programs, and cross-platform integration requirements
Provides tasks, guidance, and expectations as necessary to ensure seamless Mac platform operations across the enterprise
Identifies and takes action to mitigate and escalate issues to appropriate leadership, including security vulnerabilities, deployment challenges, and hardware lifecycle management concerns
Manages stakeholders and ensures teams deliver aligned projects in line with compliance standards, risk and security, service level agreements, and business requirements specific to Apple enterprise environments
Applies relevant technical expertise, leadership, and business knowledge to projects of moderate to large scope involving Mac fleet management, automation, and integration with enterprise systems
Contributes to decisions that influence staffing, budget, and relevant profit and loss for Mac platform operations
Advises junior engineers and technologists on Apple best practices, emerging technologies, and enterprise Mac management strategies
Adds to the team's culture of diversity, opportunity, inclusion, respect for team members and prioritizes diverse representation
Qualification
Required
Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
10+ years experience managing infrastructure engineering teams with specific focus on enterprise Mac platform operations at scale (5,000+ devices)
Strong software engineering and scripting capabilities are mandatory, including proficiency in Python, Shell scripting (bash/zsh), and Swift for automation and tooling development
Deep expertise in at least one Apple Device Management technology (Jamf Pro or Workspace ONE) for large-scale Mac deployment and management
Hands-on experience with macOS system administration, including configuration management, security hardening, and compliance enforcement across diverse Mac hardware platforms
Proven knowledge of Mobile Device Management (MDM) protocols, Apple Business Manager, and Automated Device Enrollment (DEP/ADE)
Strong understanding of Apple security frameworks including FileVault, Gatekeeper, System Integrity Protection (SIP), and secure token administration
Proficiency with identity and access management integration for Mac platforms, including Active Directory binding, and Enterprise Connect
Knowledge of package management and software deployment using tools like AutoPkg, Munki, or custom PKG creation and distribution workflows
Ability to guide and coach teams on approach to achieve goals aligned against set strategic initiatives for Mac platform modernization
Experience hiring, developing, and recognizing talent with specialized Apple ecosystem expertise
Preferred
Experience with Apple Silicon (M-series) architecture and managing the transition from Intel-based Macs to ARM-based
Familiarity with CI/CD pipelines for Mac-based development teams, including Xcode Cloud, Jenkins, GitLab CI, or GitHub Actions
Experience with zero-trust security models and endpoint detection and response (EDR) solutions for Mac platforms
Understanding of Apple enterprise APIs and integration with ServiceNow, ITSM platforms, or custom enterprise applications
Knowledge of Mac hardware lifecycle management, including procurement strategies, warranty management, and sustainable disposal practices
Experience with cross-platform integration connecting Mac infrastructure with Windows, Linux, and cloud-based enterprise systems
Certifications such as Jamf Certified Tech/Admin/Expert, Apple Certified Support Professional (ACSP), or relevant infrastructure certifications
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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