Gentiva Hospice · 6 hours ago
Hospice Clinical Liaison (RN)
Gentiva Hospice is seeking an experienced and compassionate Hospice Clinical Liaison to join their team. The role involves ensuring efficient intake and referral processes, building strong professional relationships, and coordinating admissions to support community awareness of hospice services.
Responsibilities
Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals
Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families
Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion
Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met
Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs
Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians
Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services
Qualification
Required
Licensed Nurse with three to five years of hospice experience required
Minimum of three years of hospice experience required
Current RN license to practice nursing in the state of employment
CPR certification
Valid driver's license and automobile insurance
Strong knowledge of hospice care and the unique needs of patients and families
Excellent patient assessment and documentation skills
Ability to supervise staff, coordinate services, and manage programs effectively
Strong communication and interpersonal skills with sensitivity to diverse backgrounds
Compassion and sensitivity to the needs of terminally ill patients and their families
Flexibility to manage a variety of tasks and shifting priorities
Professional maturity, collaboration, and tact in working with interdisciplinary teams
Ability to influence and educate referral sources, patients, and families
Demonstrated commitment to patient advocacy and quality care
Preferred
BSN with five or more years of hospice experience preferred
Prior experience as a discharge planner, case manager, or educator preferred
Benefits
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)