Theoris · 1 week ago
User Experience Writer
Newton, MA
Contract
Hybrid
Senior LevelTheoris is assisting their client in the search for a Senior UX Writer, a hybrid contract-to-hire opportunity. This role focuses on owning the end-to-end in-app customer experience content, ensuring it meets accessibility standards and aligns with regulated financial services language.
ConsultingInformation TechnologyStaffing Agency
Hiring Manager
Glynis B.
Responsibilities
Own UX writing across the full in-app customer experience, including task-based on-screen content such as labels, headings, field guidance, helper text, error messaging, and confirmations
Ensure UX content supports accessibility standards and contributes to successful ADA audit readiness
Translate regulated terminology into clear, customer-friendly language, including glossary-style content written in plain language
Contribute to improving tone, terminology, and content guidelines while maintaining approved standards in a regulated environment
Partner cross-functionally with UX, Product, and Engineering teams in an Agile environment to support iterative delivery
Support review workflows with internal leadership oversight prior to stakeholder review and final approval
Collaborate with stakeholders and incorporate feedback to finalize content decisions
Maintain audit-ready documentation of approved UX copy using PolicyTech
Qualification
Required
Senior-level UX writing experience focused on task completion and digital product flows (not marketing content)
Experience working in a regulated environment where terminology and UX copy require structured review and approval
Strong ability to simplify complex concepts into clear, user-friendly language
Experience working cross-functionally with UX, Product, and Engineering teams in an Agile environment
Strong attention to detail, consistency, and governance of content across digital experiences
Writing samples must be provided prior to interview
Preferred
Prior banking / regulated financial services experience is a major advantage
Company
Theoris
A nimble and collaborative strategic data management partner, solving complex enterprise data analytics and integration challenges, Indianapolis-based Theoris - expertly serves clients in life science, healthcare, manufacturing, financial services, and other demanding industries with strategic consulting, managed data solutions, app development and integration, cloud initiatives, and skilled IT and engineering talent acquisition – for over 40 years and counting.
Founded in 1984
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-04-23Acquired
Leadership Team
George Huntley
Chief Operating Officer/Chief Financial Officer
Company data provided by crunchbase