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Southside Bank · 1 day ago

Corporate Trainer

Fort Worth, TX, US

Full-time

Onsite

Mid Level

3+ years exp

Southside Bank is a financial institution seeking a Corporate Trainer to enhance employee training and development. The role involves preparing and conducting various training programs, maintaining training materials, and ensuring compliance with company policies.

BankingFinanceFinancial Services

Responsibilities

Coordinates and implements training for new and existing employees of all skill levels using audio-visual programs, procedure and security manuals and other training devices that may be developed in-house or from approved training sources

Creates, hosts and delivers live web training

Develops and creates job aids and quick reference guides

Maintains contact with the Training Manager and Branch Support to monitor changes in policies and procedures, to provide consistent and effective training

Maintains confidentiality of all sensitive Bank information

Maintains a positive and caring atmosphere for customers and employees consistent with Southside Bank’s mission, CORE Values, and Blue Book culture guide

Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees

Participates in proactive team efforts to achieve departmental and company goals

Understands and agrees to abide by the policies and procedures established at Southside Bank

Responsible for complying with audit policies and procedures as they pertain to this position

Performs duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank’s Information Security Program

Must comply with all applicable laws and regulations

Assumes responsibility for various department functions in the absence of staff members or in overload situations

Utilizes our Learning Management System (BVS) to help manage training course offerings, assessments, follow ups and reporting needs

Establishes ability and willingness to travel 30-60% of the time

Performs other duties/special projects assigned by Training Manager

Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational CORE values; and accepts responsibility for own actions

Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action

Complies with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources

Performs additional duties, as assigned or directed

Qualification

Training developmentE-learning softwareMicrosoft OfficeRetail Banking experienceManagement experienceProfessional speakingInterpersonal skillsOrganizational skillsCollaboration skillsCommunication skillsPresentation skills