Frontline Insurance · 3 months ago
Assistant Director of Claims
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expFrontline Insurance is on a mission to Make Things Better, and they are seeking an Assistant Director of Claims to play a pivotal role in achieving this vision. The role involves leading teams handling personal line property and casualty claims, providing strategic oversight, and ensuring compliance while driving excellence in claims management.
Building MaterialFinancial ServicesInsuranceReal Estate
Responsibilities
Lead and manage teams handling personal line property and casualty claims
Provide strategic oversight and contribute to the development and execution of enterprise-level claims strategies in collaboration with internal and external stakeholders
Supervise Claims Managers to ensure timely, effective, and compliant handling of claims, while driving excellence through delegation, expectation setting, performance measurement, and accountability
Apply technical expertise in estimating and repair methodologies to analyze and negotiate claim settlements, and provide guidance on policy coverage, reserve accuracy, and resolution strategies
Review and authorize claim reserves, coverage decisions, and resolution strategies
Interpret policy language and serve as a subject matter expert on workflows, guidelines, vendor relationships, and regulatory changes
Manage and respond to Department complaints and participate in litigation processes, including dispute resolution and claim reevaluation
Oversee functional aspects of claims operations including staffing, productivity, and performance management; conduct semi-annual and annual evaluations and mentor staff
Identify complex claim trends and corresponding training needs; support the development and facilitation of training programs and quality control initiatives
Assist in the creation, implementation, and ongoing maintenance of comprehensive policies, procedures, and workflows to promote operational efficiency and best practices
Conduct and lead claims roundtable discussions to validate damage assessments and action plans
Lead change initiatives, support career growth, and promote a culture of accountability, collaboration, and excellence
Lead or participate in special projects as assigned and provide backup support to the Director of Claims as needed
Qualification
Required
Bachelor's degree in business or related field required
Minimum 10 years of experience in property and casualty claims, including 3 years in management
Direct experience with Florida homeowner property claims and complex claim resolution
Residential construction knowledge and proficiency in Xactimate required
Florida 620 license required
Ability to obtain adjuster licenses in AL, GA, NC, SC, VA, and MD
Preferred
MBA or insurance designations (AIC, CPCU, SCLA) preferred
Benefits
Remote work schedule!
Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
Financial Security: 401k Retirement Plan with a generous 9% match
Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
Company
Frontline Insurance
Frontline Insurance is an insurance company specializing in property insurance products.
501-1000 employees
H1B Sponsorship
Frontline Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (7)
2023 (3)
2022 (4)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Manish Kumar Dhimole
Vice President of Application Development
Recent News
2025-05-05
2025-02-16
Company data provided by crunchbase