PROGRAM TECHNICIAN II JC-504720 jobs in United States
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California Department of Public Health · 3 hours ago

PROGRAM TECHNICIAN II JC-504720

The California Department of Public Health (CDPH) is committed to advancing the health and well-being of California’s diverse communities. The Program Technician II supports the timely registration of birth certificates and performs quality reviews of various records while providing customer service to users and the public.

GovernmentHealth CareProfessional Services

Responsibilities

Ensure timely registration of birth certificates through the web-based Electronic Birth Registration System (EBRS)
Review and process all birth, marriage, and/or dissolution records in the state
Perform a detailed and thorough quality review of certificates and all supporting documents to ensure they meet acceptability pursuant to the California Family Code and Health and Safety Code sections
Provide customer service by phone and/or email to EBRS users, county offices, and the public
Review and resolve and/or refer questionable certificates to the analysts, or the supervisor for review
Perform the more difficult program specialist work at the journey level

Qualification

Electronic Birth Registration SystemQuality reviewCustomer serviceCommunication skillsAttention to detail

Required

Ability to review and process birth, marriage, and/or dissolution records in the state
Ability to perform a detailed and thorough quality review of certificates and all supporting documents
Knowledge of the California Family Code and Health and Safety Code sections
Ability to provide customer service by phone and/or email to EBRS users, county offices, and the public
Ability to review and resolve and/or refer questionable certificates to the analysts or the supervisor for review
Ability to perform the more difficult program specialist work at the journey level
Ability to work under the general supervision of the Supervising Program Technician II, Chief of the BMRT

Benefits

Free Parking in Natomas!
This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027.

Company

California Department of Public Health

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The California Department of Public Health (CDPH) is dedicated to optimizing the health and well-being of the people in California.

Funding

Current Stage
Late Stage

Leadership Team

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Dana Moore
Deputy Director, Chief Data Officer, State Registrar
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Jason Angel
Committee Member, California Dialogue on Cancer (CDOC)
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