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California Department of Public Health · 2 weeks ago

PROGRAM TECHNICIAN II JC-504720

Sacramento, CA

Full-time

Hybrid

Mid Level

$3,833/mo - $4,804/mo

The California Department of Public Health (CDPH) is committed to advancing the health and well-being of California’s diverse communities. They are seeking a Program Technician II who will ensure timely registration of birth certificates and perform quality reviews of vital records, providing customer service to users and the public.

GovernmentHealth CareProfessional Services

Responsibilities

Ensures timely registration of birth certificates through the web-based Electronic Birth Registration System (EBRS)

Reviews and processes all birth, marriage, and/or dissolution records in the state

Performs a detailed and thorough quality review of certificates and all supporting documents to ensure they meet acceptability pursuant to the California Family Code and Health and Safety Code sections

Provides customer service by phone and/or email to EBRS users, county offices, and the public

Reviews and resolves and/or refers questionable certificates to the analysts, or the supervisor for review

Performs the more difficult program specialist work at the journey level

Qualification

Quality controlData entryCustomer serviceConfidential document handlingMicrosoft WordOutlook EmailWork prioritizationAttention to detailTeam collaborationIndependent work

Preferred

Reliable, flexible, and punctual

Experience with handling confidential documents in both physical and electronic formats

Experience with quality control and quality assurance with strong attention to detail

Ability to work independently and collaboratively as part of a team

Ability to prioritize work and meet deadlines

Accurate and efficient data entry skills

Computer experience (i.e., Outlook Email, Microsoft Word)

Customer service experience

Benefits

Free Parking in Natomas!

Benefit information can be found on the CalHR website and the CalPERS website.

Effective July 2025, California’s Personal Leave Program (PLP 2025) reduces employees’ base pay by 3% in exchange for 5 hours of leave credits monthly through June 2027.

Company

California Department of Public Health

Glassdoor3.6

The California Department of Public Health (CDPH) is dedicated to optimizing the health and well-being of the people in California.

Founded in 2007

Sacramento, California, USA

1001-5000 employees

http://www.cdph.ca.gov

Funding

Current Stage

Late Stage

Leadership Team

Dana Moore

Deputy Director, Chief Data Officer, State Registrar

Jason Angel

Committee Member, California Dialogue on Cancer (CDOC)

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