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Boeing · 3 hours ago

Digital Enablement - Mid-Level MRO Digital / Analytics Integration Analyst

USA - San Antonio, TX

Full-time

Onsite

Mid Level

$91K/yr - $123K/yr

3+ years exp

The Boeing Company is looking for a Mid-Level MRO Digital / Analytics Integration Analyst to join their Global Technical Operations organization. In this role, the successful candidate will be responsible for identifying digital capability gaps and supporting the roll-out and adoption of digital tools and technology within the C-17 program.

AerospaceIndustrial

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Translate the needs of stakeholders and end users into end-state requirements by leading user research initiatives; ensure alignment with business objectives, processes, and priorities set by GTO and the C-17 program

Own end-user feedback collection and triage; analyze lessons learned, pain points, surveys, and usability studies; convert findings into prioritized improvements

Partner with the GTO Workflow Mapping team to document and maintain end-state process flows that depict end-to-end business and system steps, roles, data elements, and user vs. system responsibilities, as needed

Collaborate with UX focals to define UI requirements and mockups that implement business process steps while meeting usability and accessibility standards

Validate functionality through end user feedback and testing

Help deliver release notes, training materials, tipsheets, and training sessions; provide post-release support to operational users

Qualification

Digital transformationAgile methodologyStakeholder managementAnalytical skillsMRO processesUser researchContinuous improvementProblem-solvingInterpersonal communication

Required

3+ years experience with digital transformation, information technology, and/or system development and implementation within an Agile team environment

Track record of engaging with end users throughout the project lifecycle and using end user feedback to drive improvement

Demonstrated ability to work cross‑functionally and manage multiple concurrent projects with a ‘progress over perfection', action-oriented mindset

Strong interpersonal communication and people skills, stakeholder management, and facilitation; ability to build trust and engage at all levels in the business

Preferred

Strong analytical, problem-solving, and writing skills with attention to detail

Self-starter with systems thinking ability to map operational objectives to technical solutions, including for new/ambiguous scenarios and large-scale problem sets

Experience with MRO and sustainment processes

Prior experience with applying continuous improvement practices in a shop floor or operational environment