Airgas · 5 hours ago
Help Desk Specialist
United States
Full-time
Remote
New Grad, Entry Level
$50K/yr - $70K/yrAirgas is a leading U.S. supplier of industrial, medical and specialty gases, and they are seeking a remote BPI/SAP Help Desk Agent. The role involves supporting business units on SAP related processes, taking live calls, and managing tickets in the iSupport system.
IndustrialMedicalRetail
Hiring Manager
Quentin Chavis Jr, MHRM
Responsibilities
Staffing SAP How To Hotline French phone queue, and backup on English queues
Work with all levels of Airgas associates within the Div/Reg and other specialty business units to help resolve questions/issues within the SAP system
Full knowledge of the SAP Resources Drive and related training and support documentation
Creating and maintaining French process and training documents
Manage tickets within the iSupport system
Flexibility to work staggered work shift
Qualification
Required
High School Diploma or equivalent
Excellent knowledge of the SAP platform
Excellent communication skills and presentation skills
Ability to work with associates in all levels of the company
Well organized, able to multitask, ability to adapt quickly, and work well under pressure
Able to work independently and with groups and teams
Preferred
Industrial Gas experience a plus
Benefits
Medical, dental, and vision plans
Short-term and long-term disability
Life and accidental death and dismemberment (AD&D) insurance
Employee Assistance Program (EAP)
Pre-tax commuter transportation benefit
Parental leave
Vacation
Sick time
Floating holidays
Jury duty and funeral/bereavement leave
Paid holidays for all eligible full-time employees
401k plan with company matching funds
Tuition reimbursement
Discounted college tuition for eligible employees’ dependents
Airgas Scholarship Program for dependent children
Company
Airgas
Airgas, an Air Liquide company, is a leading U.S. single-source supplier of gases, welding equipment and supplies, and safety products.
Founded in 1982
10001+ employees
H1B Sponsorship
Airgas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (8)
2023 (12)
2022 (10)
2021 (8)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
unknown2015-11-17Acquired
1986-12-26IPO
Leadership Team
Robert McLaughlin
CFO
J
Jay Worley
Chief Operating Officer
Recent News
2025-12-19
Clayton B. Bruner, P.L.L.C.
2025-11-22
Company data provided by crunchbase