Google CCAI / Contact Center AI Tech Lead jobs in United States
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Tek Leaders Inc ยท 12 hours ago

Google CCAI / Contact Center AI Tech Lead

positionMinneapolis, MN
timeContract
remoteHybrid
seniorityLead/Staff

Tek Leaders Inc is seeking a Google CCAI / Contact Center AI Tech Lead to design and implement AI capabilities for a Contact Center platform in a Healthcare Payer enterprise. The role involves collaborating with Cloud and Machine Learning engineers to integrate AI technologies, as well as managing the strategy and maintenance of AI solutions.

Information ServicesInformation Technology
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Nagaraj Mooda at Tek Leaders
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Responsibilities

Design and develop AI applications and infrastructure for the Contact Center platform
Collaborate with Cloud and Machine Learning engineers, as well as the development team, to ensure seamless integration of AI technologies
Stay current with the latest AI trends and technologies, especially Google GCP or Azure AI for Contact Center
Create and maintain AI models and algorithms
Conduct AI research to improve existing systems and develop new technologies
Identify opportunities for AI solutions within the organization and propose strategic plans
Train team members and stakeholders on AI and its applications
Ensure compliance with data privacy regulations in AI applications
Monitor the performance of AI systems and make necessary adjustments

Qualification

Google CCAIContact Center experienceAI technologiesData scienceCollaboration

Required

Google CCAI (Google Contact Center AI)
Strong Contact Center domain experience
Deep understanding of AI technologies
Ability to collaborate effectively with a diverse team
Strong background in data science
Proven track record in the industry

Company

Tek Leaders Inc

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Tek Leaders is a fast growing, global, innovative IT Services firm specializing in Digital Engineering and Digital Assurance Services.
dateFounded in 2008
location
Durant, Oklahoma, USA
people-size1001-5000 employees
web-link
https://www.tekleaders.com/

H1B Sponsorship

Tek Leaders Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (109)
2024 (155)
2023 (162)
2022 (233)
2021 (269)
2020 (224)

Funding

Current Stage
Late Stage

Leadership Team

K
Krishna Pujari
President & CEO
linkedin
Company data provided by crunchbase