UnitedHealthcare ยท 4 hours ago
Clinical Administrative Coordinator - Remote in Louisiana
United States
Full-time
Remote
New Grad, Entry Level
$17.98/hr - $32.12/hr
0+ years expUnitedHealthcare is focused on simplifying the health care experience and improving community health. The Clinical Administrative Coordinator is responsible for managing inbound and outbound calls, scheduling appointments, and ensuring high productivity and quality metrics in member interactions.
FitnessHealth CareWellness
Responsibilities
Receive and place outbound calls via queue system and scheduling across all covered markets and Telehealth, document as needed
Follow arrival for the scheduled appointment, transcribe notes into the electronic database regarding the Member's appointment, update demographics (i.e. telephone number, address, name PCP, etc.)
Document action taken following incoming and / out outbound telephones calls that resulted in a change to schedule (i.e. reschedule, no - show, cancellations, etc.)
Validate that insurance subscriber and assignment of benefits is appropriately entered in the patient information section of the electronic health record
Support health information technology (HIT) in health care quality improvement
Work in coordination company - based security health information systems technology to ensure appropriate documentation of the member's care coordination and record
Participate in ongoing training to ensure the records are accurate and secure
Follow corporate instruction based on Federal and State guidance related to health information documentation and security
Meet or exceed quality metrics for member interaction and production metrics for outbound telephone call volumes. Reviews and updates Member demographics (i.e. address, telephone numbers, etc. in the electronic medical record (s)
Maintain accurate and organized call lists
Travel to other Service Centers for coverage as needed
Answer phones, perform multiple tasks and work independently
Qualification
Required
High School Diploma/GED (or higher)
6+ months of experience with cold calling
Intermediate level of experience with Microsoft Office -Microsoft Word, Microsoft Excel (filter, sort), and Microsoft Outlook including the ability to open, create, edit, save, and send documents, spreadsheets, and emails, other forms of documents
Ability to work any of our 8-hour shift schedules during our normal business hours of (8:30am - 5:00pm) CST, Monday - Friday
Must reside and work remotely from the state of Louisiana
Must be 18 years of age OR older
Preferred
2+ years of experience in medical office
Experience working in a performance metric based role
Experience with high volume calling or call center work
Experience working with a phone queue
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
UnitedHealthcare
UnitedHealthcare helps people live healthier lives by simplifying the health care experience.
10001+ employees
H1B Sponsorship
UnitedHealthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (26)
2023 (45)
2022 (61)
2021 (60)
2020 (68)
Funding
Current Stage
Late StageLeadership Team
R
Rebecca Madsen
Chief Consumer Officer
Recent News
2026-01-11
Company data provided by crunchbase