Southern Orthodontic Partners · 4 hours ago
Operations Manager
St Louis, MO
Full-time
Onsite
Mid, Senior Level
4+ years expSouthern Orthodontic Partners is a multi-location, multi-doctor practice brand seeking an Operations Manager to drive operational excellence and team performance. The role involves leading day-to-day operations, enhancing patient satisfaction, and collaborating with doctors to optimize practice functions across multiple locations.
Health CareHospital
Hiring Manager
Jessica Maxfield
Responsibilities
Lead and support day-to-day operations across multiple practice locations, including hiring, onboarding, scheduling, financial performance, and clinical support functions
Serve as a player-coach, remaining actively engaged in operations while coaching and developing Clinical and Administrative Leaders
Drive consistency and alignment across all sites, ensuring workflows, patient experience, and team behaviors reflect one cohesive brand
Partner with doctors and cross-functional leaders to identify opportunities to streamline processes, scale best practices, and improve efficiency
Monitor patient experience, satisfaction, and operational KPIs, using data to drive decisions and continuous improvement
Delegate effectively while maintaining accountability, collaboration, and ownership at the site level
Coach, mentor, and develop leaders to build bench strength and support growth across the region
Balance strategic initiatives with hands-on operational support to keep practices running smoothly
Qualification
Required
Bachelor's degree in Business, Healthcare Administration, or related field preferred, or equivalent work experience
2+ years of people management experience (coaching, feedback, performance management)
4+ years of relevant operational experience
Ability to travel between multiple locations; flexible schedule required
Valid driver's license
Preferred
2–3 years of experience in the dental industry, preferably orthodontics
Experience working in a multi-location healthcare or service-based organization
Familiarity with orthodontic practice management systems
Company
Southern Orthodontic Partners
Southern Orthodontic Partners offers strategic, operational, and administrative support to orthodontic professionals.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Emily Leonard
Chief People Officer
J
John Nelson
Chif Executive Officer
Recent News
2025-10-21
2024-02-01
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