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Beacon Health System · 13 hours ago

IT Enablement/Automation Specialist

Granger, IN

Full-time

Onsite

Senior Level

5+ years exp

Beacon Health System is focused on modernizing and optimizing training delivery models. The IT Enablement/Automation Specialist will streamline training logistics, develop digital learning solutions, and support ongoing staff development while enhancing operational efficiency and regulatory readiness.

FitnessHealth Care

Responsibilities

Assess and streamline existing training scheduling and coordination processes

Develop and maintain automated scheduling systems using current technologies

Organize and manage calendars for classroom, virtual, and on-the-job support

Serve as the point of contact for real-time support requests, ensuring timely resolution

Create standardized processes, templates, and documentation for scheduling and communication

Partner with stakeholders to improve visibility and efficiency of training operations

Design, build, and maintain web-based training content for onboarding, compliance, systems, and operational education

Transition high-frequency instructor-led training into structured, asynchronous learning formats

Collaborate with subject matter experts to convert complex processes into clear, engaging training materials

Develop SOPs, job aids, workflows, and knowledge base content aligned with organizational standards

Support governance, version control, and audit-readiness of training materials

Assist with the development of online training programs and remote learning opportunities

Prepare training materials and facilitate access for new associates and providers

Track training participation and completion for reporting and compliance purposes

Monitor program effectiveness, gather feedback, and provide data-driven recommendations for improvement

Act as a liaison between educators, providers, and departments to enhance communication and collaboration

Qualification

Digital Learning DesignAutomated Scheduling SystemsWeb-based Training ContentLMS PlatformsCompliance TrainingProject ManagementCustomer Service OrientationFlexibility & TeamworkTechnical AptitudeCommunication SkillsProblem-Solving

Required

Bachelor's degree in Education, Instructional Design, Computer Science, Healthcare Administration, or related field OR actively enrolled and working toward a Bachelor's degree

5+ years of experience in training, learning and development, scheduling coordination, or education roles

Demonstrated experience designing and maintaining web-based learning content

Experience transitioning organizations from instructor-led training to digital learning models

Strong written communication and content organization skills

Experience working in regulated or compliance-driven environments

Customer Service Orientation: Positive, empathetic, and responsive interactions with learners and stakeholders

Project Management & Organizational Skills: Ability to manage multiple priorities and maintain accurate schedules

Communication: Clear, professional verbal and written communication with diverse audiences

Problem-Solving: Resourcefulness in resolving scheduling or support challenges

Technical Aptitude: Ability to learn new tools quickly; familiarity with LMS platforms, Microsoft tools, and Adobe Captivate preferred

Flexibility & Teamwork: Adaptability to changing priorities and collaborative approach to working with educators and operational leaders