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Jonathan Lee Recruitment · 15 hours ago

Service and Technical Support Engineer - Pennsylvania

Pennsylvania, United States

Full-time

Onsite

Mid Level

Jonathan Lee Recruitment is seeking a Service and Technical Support Engineer for a globally positioned designer and manufacturer of wet lead acid battery capital manufacturing equipment. The role involves onsite service support, equipment installation, and training of customer staff, while collaborating with teams in the US and UK.

ManufacturingRecruiting

Hiring Manager

Matthew Heath

Responsibilities

Assemble product development equipment and machinery to technical drawings provided

Modify parts and assemblies using hand & power tools such as drills, belt sanders & band saws

Apply experience and creativity to problem solving during build and test phases of development

Setting and testing of the full range of Battery Assembly equipment

Final testing and assembly of machinery in preparation of inspection and despatch

Installation and commissioning of company's equipment

Training of customer's staff at various levels at both the company and customer's premises

Report writing and recommendations following all visits

Keep up to date expense claims and to uphold company's expenses policy

Liaise with Sales, Production and Design teams in the US and UK

Provide training, coaching, and mentoring to other members of the team

National and some International Travel including weekend work where required

Ensure that all relevant machine documentation is always completed accurately

Identify opportunities for process, productivity, and quality improvements by highlighting issues

Adhere to and always apply all workplace management and rules consistently

Actively participate in improvement projects as required

Develop effective relationships with internal and external stakeholder, customers, and suppliers

Be consistent with corporate policies/procedures and legal obligations

Ensure that all Company policies and procedures are adhered to within operations

You may also be required to undertake additional tasks or duties from time to time

Qualification

Engineering ApprenticeshipMachine AssemblyFault DiagnosisMeasuring EquipmentMechanical Assembly DrawingsPneumatic DrawingsElectrical Control CircuitsPLC Machine ControlsReport WritingCommunication Skills

Required

Have completed a recognised Engineering Apprenticeship and Educated to Diploma or Degree Level

Dual skilled and a proven track record of machine assembly and fault diagnosis

Able to use measuring equipment such as Micrometre & Vernier callipers with attention to detail

Able to read and interpret mechanical assembly drawings

Able to read and interpret pneumatic drawings and circuits

Fault find pneumatic circuits to component level

Understanding of electrical control circuits

Understanding of PLC Machine controls

Able to write concise informative reports and offer solutions to problems

Self-motivated, enthusiastic, and able to communicate at all levels, both orally and written

Must hold a Valid Identity Documents and be willing to travel Nationally and sometimes Internationally and be very flexible in terms of working hours and travel

Preferred

Note, specific experience of battery manufacturing equipment is not necessarily required. However, exposure from within this manufacturing environment would be ideal