California Department of Developmental Services · 3 weeks ago
INFORMATION TECHNOLOGY SPECIALIST I
Sacramento, CA
Full-time
Hybrid
New Grad, Entry Level
$6,513/mo - $8,729/moThe California Department of Developmental Services is the agency through which the State of California provides services and supports to individuals with developmental disabilities. The Information Technology Specialist I will provide high-level support for the ServiceNow application platform, working with various stakeholders on analysis, design, testing, implementation, and ongoing maintenance of systems to ensure alignment with department goals and industry best practices.
FamilyGovernmentHealth Care
No H1B
Responsibilities
Provides high-level support for DDS’ ServiceNow application platform utilizing their expert knowledge of data processing concepts, practices, methods and principles
Works directly with technical groups, process owners and management on the analysis, design, testing, implementation and ongoing maintenance of the ServiceNow system and other web-based solutions in support of DDS’ processes, functions and procedures as needed
Participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance is consistent with industry best practices, security requirements and department goals
Qualification
Required
Must be a resident of the State of California at the time of appointment
Requires lawful authorization to work in the United States
Experience and knowledge with ServiceNow and/or any other enterprise service management platform
Experience analyzing business requirements and designing solutions within ServiceNow or similar service management platform
Experience working on an IT project that involved implementing or enhancing a business process with ServiceNow or a similar platform
Knowledge of Office 365; Microsoft Apps for Enterprise (formerly ProPlus); Azure; ServiceNow or other Ticketing Systems; Microsoft Exchange 2013 and above; Microsoft Server 2016 and above; Active Directory; Group Policy; Anti-Virus Software; Enterprise Backup Solutions; Patch Management; Mobile Device Management; Change Management; Incident Management; Service Request Management; Asset Management
Ability to be a team leader
Ability to provide excellent oral and written communication
Ability to manage project schedules
Ability to work independently with minimal assistance
Ability to stay current with the latest developments in software
Ability to develop technical documentation
Ability to adapt and manage multiple tasks and priorities
Ability to develop effective solutions
Ability to communicate with users, team members and management effectively
Benefits
Excellent medical, dental and vision insurance benefits
Retirement benefits
Company
California Department of Developmental Services
California Department of Developmental Services is into the development of differently-abled people to make choices & live productive lives.
Founded in 1978
5001-10000 employees
Funding
Current Stage
Late StageRecent News
bloomberglaw.com
2026-01-16
2026-01-08
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