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Paraco · 1 week ago

Credit & Collections Assistant

Rye Brook, NY

Full-time

Onsite

Entry Level

$24/hr - $24/hr

1+ years exp

Paraco is seeking a Credit & Collections Assistant who excels in customer interaction and effective credit and collection efforts. In this role, you will utilize your knowledge of company products to resolve account issues and engage with customers to ensure a positive experience.

DeliveryEnergyRenewable Energy

Diversity & Inclusion

Responsibilities

Credit checks on Commercial Accounts and Residential Accounts as needed, including customer communication

Review and establishment of security deposits with Supervisor review

Report processing of rejected and expiring credit cards; processing and customer notification via telephone, email, mail

Weekly Dealer Ager to Executive Team, which may include open item reconciliation

Weekly or daily review of Delivery Hold Accounts, including release

Weekly or daily processing of auto collection calls through 3rd party server

Monthly budget review and calculation within ADDS. New budget account calculations within ADDS, including customer communication

Run top 100 Month End Ager Accounts and Month End Top 20 Ager Accounts and update s-drive

Entering of Autopay forms/ requests; including Autopay clean up and organization

Telephone backup as needed due to workload or staffing needs

Daily review of Domo reports for Commercial and Priority accounts, following up with GM’s and Supervisor on accounts requiring more individual attention

Weekly review of COD accounts with Balances, COD accounts on auto delivery vs Will Call, review with Supervisor

Special projects and other duties as assigned