hatch I.T. · 2 weeks ago
Agile Tools & Reporting SME
Hatch I.T. is partnering with an IT consulting and professional services company to find an Agile Tools & Reporting SME. The role involves supporting modernization efforts at a US Government agency by configuring tools like Jira and Digital.ai Agility to enhance delivery insights and requirements traceability.
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Responsibilities
Configure Jira and Digital.ai Agility to maintain a 'golden thread' of traceability from high-level requirements/legislative mandates down to the individual developer tasks and test cases
Design and deploy automated reports and dashboards that highlight delivery issues (e.g., aging work, scope creep, dependency blockers, and throughput volatility) rather than just 'status.'
Act as the lead functional administrator for both Jira and Digital.ai Agility, managing custom fields, complex workflows, board configurations, and portfolio-level hierarchies
Establish and enforce data entry standards across teams to ensure reporting accuracy, ensuring that 'what is in the tool' matches the reality of delivery
Create executive-level views that aggregate data from multiple teams of teams, providing a clear picture of predictability and value delivery
Ensure data consistency between Jira and Digital.ai Agility, helping teams navigate the functional overlap of these tools to maintain a single version of the truth
Provide 'Just-in-Time' training to Product Owners and Scrum Masters on how to use the tools to manage backlogs effectively and identify delivery risks early
Qualification
Required
5+ years of experience in Agile delivery, with expert-level functional administration skills in both Jira and Digital.ai Agility (formerly VersionOne)
Proven experience building custom reporting solutions within these tools (e.g., using Digital.ai Analytics/Insights or Jira Advanced Roadmaps/Dashboards) to track delivery flow and requirements coverage
Must be a U.S. Citizen and capable of obtaining/maintaining a Public Trust clearance (VA Tier 4/BI)
5+ years in project/program roles within an Agile environment
Ability to translate complex data into clear, 'so-what' narratives for senior stakeholders
Preferred
Prior experience navigating the Department of Veterans Affairs (VA) organizational structure and technical environments
Familiarity with large-scale government modernization programs
Experience as a Business Analyst (BA) or Requirements Engineer, with a deep understanding of how to decompose high-level requirements into backlogs
Understanding of Lean/Agile metrics such as Cycle Time, Velocity, Lead Time, and Cumulative Flow