Branch Administrative Assistant jobs in United States
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IDI: Insulation Distributors Inc. ยท 4 hours ago

Branch Administrative Assistant

positionNorcross, Georgia, United States
timeFull-time
remoteOnsite
seniorityEntry Level
money$20.29/hr - $25.38/hr
date1+ years exp

IDI: Insulation Distributors Inc. is seeking a Branch Administrative Assistant who will provide exceptional customer service and administrative support to internal and external stakeholders. The role involves managing calls, processing orders, and supporting the sales team while maintaining high standards of service.

ManufacturingReal Estate

Responsibilities

Screen and handle incoming calls efficiently
Complete order entries accurately
Assist in collecting Cash on Delivery (COD) orders
Address product and accessory inquiries from customers
Send thank-you and follow-up letters as requested by Sales Representatives
Organize the front office and maintain warehouse documents
Oversee office supply orders
Prepare and distribute promotional materials (e.g., flyers, swag)
Prepare Data Sheets for distribution to contractors
Forward sales and customer information to Sales Representatives
Coordinate delivery schedules with the Distribution Center (DC) Manager
Assist with other duties beneficial to IDI

Qualification

Microsoft OfficeERPsCRM programsCustomer serviceProfessional phone etiquetteBuilding materials industryDetail-orientedCommunicationWorks Independently

Required

Proficient in Microsoft Office tools (Excel, PowerPoint, and Publisher)
Detail-oriented with excellent prioritization skills
Professional phone etiquette
Works Independently
Strong written and verbal communication abilities
1- 2 years of experience in customer service or equivalent work experience

Preferred

Familiarity with ERPs, CRM programs, and lead generation tools is advantageous
Background in the building materials industry preferred
Associate degree in business or related field preferred

Benefits

Health coverage (medical, dental, vision)
401(k) with a company match
Paid time off for vacation and holidays
Life and disability insurance
Employee assistance program

Company

IDI: Insulation Distributors Inc.

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Insulation contractors throughout the U.S.
dateFounded in 1979
location
Chanhassen, Minnesota, USA
people-size501-1000 employees
web-link
http://idi-insulation.com

Funding

Current Stage
Late Stage

Leadership Team

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Joe Novogratz
President
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Company data provided by crunchbase