Indian Rivers Behavioral Health ยท 5 hours ago
Administrative Care Assistant
Indian Rivers Behavioral Health is a provider of mental health services, and they are seeking an Administrative Care Assistant to support their Crisis Center. The role involves providing transportation for clients, performing front-desk registration, assisting in client education, and maintaining confidentiality while adhering to safety and health standards.
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Responsibilities
Provide transportation for clients as needed
Perform client front-desk registration process as assigned by supervisor
Work assigned shifts, weekends, holidays, and overnight as scheduled
Perform observation of clients as directed by your supervisor
Assist in client education of symptoms and illness management as directed by supervisor
Gain certification in the management of disruptive behaviors and de-escalation techniques
Assist as needed in providing meals to clients
Assist as needed in general cleaning at the Crisis Center
Document all clinical notes in accordance with agency polices and within 24 hours
Conduct client trainings as assigned by supervisor
Maintain communication and awareness of current events by reading memos, e-mails, bulletin boards, and communication logs
Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision
Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment
Maintain the confidential nature of all client and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis, acknowledging policy annually by signing confidentiality statement, and by referring media and general inquiries to the Executive Director
Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy
Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy
Identify opportunities for improving the quality of services provided by the department and the organization
All other duties and responsibilities as assigned by the Operations Manager or Crisis Center Director
Qualification
Required
Must be able to work effectively in a group situation
Must be able to work within the organization to serve the needs of clients
Excellent understanding of training methods used in working with individuals with a mental illness and/or a substance use disorder required
Must possess a thorough understanding of the use of electronic health records and Microsoft Office programs
Must be able to lift up to fifty (50) pounds
Must possess excellent verbal and written communication skills
Must be able to relate to clients, their family and friends, and staff in a professional and effective manner
High school diploma or equivalent
Current Alabama driver's license and good driving record as defined by Indian Rivers' policy
Must be able to read, write legibly, speak, and comprehend English
Preferred
Experience working with clients with mental illness and/or developmental disabilities preferred
One (1) year experience in a mental health setting preferred
Benefits
Blue Cross Blue Shield Medical Insurance
Employees Retirement System of Alabama
Prescription Drug Coverage
Mileage Reimbursement
Paid Time Off
Voluntary Dental, Vision, and Life Insurance
Company
Indian Rivers Behavioral Health
Indian Rivers Behavioral Health is a non-profit corporation, established under Act 310 of the 1967 Alabama Legislature, to meet the behavioral health care needs of residents of Tuscaloosa, Bibb, and Pickens Counties.