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Furnitureland South, Inc · 3 hours ago

Guest Services Associate

Jamestown, NC 27282

Full-time

Onsite

New Grad, Entry Level

Furnitureland South, Inc is dedicated to enhancing client experiences and supporting Design Consultants. The Guest Services Associate ensures a welcoming environment, organizes materials for design appointments, and assists with guest interactions to streamline the shopping experience.

Consumer GoodsReal EstateRetail

Responsibilities

Prepare professional presentations for clients, including compiling and formatting furniture selections for review

Scale clients’ floor plans to 1/4-inch scale to support design appointments

Print, organize, and assemble materials for Design Consultants prior to client meetings

Correspond and work closely with Design Consultants to ensure they have everything needed for a successful client appointment

Organize and maintain all Design Center materials, including fabrics, finishes, trims, samples, and reference tools

Maintain the appearance and organization of samples both in the Design Center and in the showroom galleries

Restock information desks and ensure all handouts and resources are available for Design Consultants

Cover the reception desk during the Head Receptionist’s days off, breaks, or lunch periods

Manage the daily guest list and ensure a smooth, professional check-in process

Maintain a steady rotation of Design Consultants to meet with clients in a timely manner

Greet clients as the first point of contact, offering a warm and welcoming experience

Answer incoming phone calls and client questions with professionalism and accuracy

Assist with general showroom guest needs to ensure a seamless and enjoyable shopping experience

Qualification

Organizational skillsAttention to detailCommunication skillsCustomer service skillsMicrosoft Office proficiencyMultitaskingProfessional demeanorDesign-related toolsCollaborative work