BD · 7 hours ago
Field Service Technician ( Bronx, New York)
Bronx, NY
Full-time
Onsite
Mid Level
$23.80/hr - $36.80/hr
3+ years expBD is one of the largest global medical technology companies in the world. The Field Service Engineer for BD Pyxis Dispensing Devices is responsible for providing efficient and effective field service support to BD dispensing customers, including service and repair, preventative maintenance, and installations.
Health CareMedical DeviceTechnical Support
Responsibilities
Provide remote and on-site technical support for BD Pyxis automated dispensing systems located within hospitals and other healthcare facilities within the region and in accordance with our customer support agreements, best-in-class of DHA/DoD facilities
Respond to, evaluate, and prioritize work orders; diagnose, service, and resolve issues regarding proprietary hardware and software system components, keep ownership of the work order, raise issues to the team lead and manager; log, track, and detail all work order activity, and be capable of fully supporting all products within the region
Implement a preventive maintenance program, provide limited multi-functional support for our Sales and Implementation teams, and other support activities as applicable to the role
Demonstrate a moderate use of competency and an appropriate ability to address hardware and software problems
Provide efficient field services to all BD customers in a timely manner, including but not limited to installations, in-servicing, repair, preventive maintenance, calibration, and sales support
Qualification
Required
High School Diploma
3-5 years of Field Service related work experience and a combination Hardware/Software/IT experience supporting both proprietary and standard applications
24x7 on-call experience in a customer-facing/field service environment, required
Computer electronics, Windows OS, network experience, required
Must possess and maintain a valid driver's license and meet BD's auto safety standards
Weight lifting requirement: minimum 70 pounds
Drivers license for 3 consecutive years with out laps(Suspensions) and driver point totaling less than 6 points
Preferred
Customer Support Certification, a plus
Prior experience working as a hospital pharmacy technician or in a hospital Bio-Med environment, a plus
Benefits
Company vehicle provided.
5% overnight travel possible.
Company
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
10001+ employees
H1B Sponsorship
BD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (66)
2022 (4)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$540MKey Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO
Leadership Team
Tom Polen
Chairman, CEO and President
Richard Byrd
Executive Vice President and President of the BD Interventional Segment
Recent News
EIN Presswire
2026-01-09
Company data provided by crunchbase