Mustang Cat · 15 hours ago
Engine Field Service Supervisor
Houston, TX
Full-time
Onsite
Mid, Senior Level
2+ years expMustang Cat is a Caterpillar dealer serving various industries since 1952, and they are seeking an experienced Field Service Supervisor to lead their Power Field Service Department. The role involves overseeing technicians, ensuring service quality, and managing operational efficiency to support customer needs.
ConstructionMachinery Manufacturing
Responsibilities
Lead and support engine field service technicians
Ensure expert execution of service work on Caterpillar Power products
Schedule technicians to expedite repairs at customer job sites
Oversee technician productivity, training, and development
Monitor department expenses and technician overtime
Address customer concerns and resolve issues quickly
Promote safety compliance and enforce best practices in field operations
Ensure timely and accurate invoicing and collections
Coordinate parts orders and component repairs
Open, edit, review, and finalize work orders
Qualification
Required
Bachelor's degree in Ag Systems Management, Business, Mechanical Engineering, or equivalent work experience
Strong computer and organizational skills
Ability to lead, manage multiple tasks, and work efficiently in a fast-paced environment
Solid knowledge of diesel/natural gas engines
Strong interpersonal, team-building, and communication skills
Ability to multitask, make informed decisions, and lead under pressure
Preferred
2+ years in a supervisory role
Familiarity with Caterpillar systems (SIS, DBS)
Benefits
Great Work-Life Balance
On-Premise Clinic
Tuition Reimbursement
Vast Growth Opportunities
Leadership Training Programs
Job Stability
Full-Time Benefits: Medical, Dental, Vision
401(k) with Employer Matching
Paid Vacation, Sick Time & Holidays
Company
Mustang Cat
Mustang Cat provides services such as sales, parts and service dealer for caterpillar construction equipment and engines.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kelsey Christian
HR Business Partner
Recent News
Houston Business Journal
2023-12-02
Company data provided by crunchbase