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Avalon Flooring · 12 hours ago

Inside Sales Representative

Woodbury, NJ

Full-time

Onsite

Entry, Mid Level

$50K/yr - $100K/yr

2+ years exp

Avalon Flooring is dedicated to providing exceptional customer experiences, and they are seeking an Inside Sales Consultant to join their team. This role involves qualifying customers' needs, driving sales through various sales techniques, and ensuring exemplary customer service interactions.

Real Estate

Responsibilities

In this inside sales role, you’ll qualify customers to determine the scope of their needs through active listening, exploring the ins and outs of their project criteria and building rapport in a genuine way

You’ll help to drive sales by selling, upselling, and cross selling products and services and sell the whole project and reach your sales goals

Model exemplary customer service interactions through consistent language, mindset and technology usage that represents the Avalon way of doing business

Qualification

Retail inside sales experienceBusiness development experienceCustomer service skillsCommunication skillsDesign sensibilityPatience in customer situationsStay positiveTeam-focused approach

Required

At least 2—3 years of retail inside sales experience

A sense of urgency and strong work ethic

Strong communication and listening skills to develop trusting relationships with co-workers and customers

Must possess strong communication skills to effectively collaborate with clients and team members in English

Prior experience in business development demonstrating the ability to grow sales

The ability to operate as an account manager for your valued customers

Patience and grace in managing difficult or emotional customer situations

The ability to stay positive and calm in a fast-paced environment

A warm, compassionate, and team-focused approach

Design sensibility to generate creative solutions to design challenges

The ability to work a 5-day, 40-hour work week (including most weekends)

Commitment to embodying our values that are grounded in our company's history, culture, and ethos: Do the Right Thing – Always using sound judgement, even when no one is looking; Dedicate Yourself to Excellence – Doing what needs to be done, as well as it can possibly be done; Be Larger than Life – Using your entrepreneurial spirit to create opportunities others wish they'd thought of first