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Stefanini North America and APAC · 10 hours ago

Deployment Technician I

Indianapolis, IN

Contract

Onsite

Entry Level

3+ years exp

Stefanini North America and APAC is a global provider of IT services, and they are seeking a Deployment Technician I to provide hardware and software support services to onsite clients. The role involves diagnosing system failures, troubleshooting network devices, and implementing repair solutions.

Information TechnologyOutsourcing

H1B Sponsor Likely

Responsibilities

Provide hardware/software support services to onsite client including break/fix

Implement virus detection and eradication procedures

Diagnose end-user system failures and implement repair solutions

Diagnose printer and other peripheral devise failures and implement repair solutions

Troubleshoot network devices in order to ensure connectivity from the PC to the Network

Provide hardware/software support services to onsite client including break/fix

Implement virus detection and eradication procedures

Diagnose end-user system failures and implement repair solutions

Diagnose printer and other peripheral devise failures and implement repair solutions

Troubleshoot network devices in order to ensure connectivity from the PC to the Network

Qualification

Windows 7 supportWindows 10 supportActive DirectoryLenovo PC hardware supportMicrosoft Office supportVPN experienceSymantec productsCustomer service skillsBasic troubleshooting skillsTime managementCommunication skills

Required

3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10

Experience troubleshooting and replacing hardware on Lenovo PCs

Experience using Active Directory

Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client

Experience troubleshooting wireless connectivity issues

Quality Customer Service skills

VPN experience

Experience with basic hardware printer support

Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP

High school diploma or equivalent required

Typically requires less than 1 year of related experience

Experience imaging and configuring PCs

Basic computer troubleshooting skills

Experience troubleshooting and supporting computers

Excellent customer service skills

Strong background in Windows Operating Systems with emphasis on Windows 11

Basic MS Office knowledge

A valid driver's license and proof of auto insurance

Ability to manage time effectively

Ability to effectively communicate technical information to non-technical audience

Ability to walk, bend, and lift equipment up to 50 pounds, and engage in labor related duties of connecting computer equipment

Attendance and schedule adherence are requirements of this position

Benefits

401(k)

Paid time off

Tuition reimbursement

Medical, dental and vision insurance

And much more

Company

Stefanini North America and APAC

Glassdoor3.8

Global Tech Consulting Company All in One. Stefanini is a Brazilian multinational company with 37 years of experience and presence in 41 countries.

Founded in 1987

Kölln-reisiek, Schleswig-Holstein, DEU

10001+ employees

http://www.stefanini.com/EN

H1B Sponsorship

Stefanini North America and APAC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (13)

2024 (11)

2023 (13)

2022 (18)

2021 (14)

2020 (12)