84.51˚ · 6 days ago
Lead Commercial Account Manager - Media , Insights and Incentives (P300)
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$99K/yr - $168K/yr
5+ years exp84.51° is a retail data science, insights and media company that partners with The Kroger Co. and others to enhance shopper experiences through personalized insights. The Lead Commercial Account Manager will oversee a portfolio of clients, driving growth strategies in Media, Incentives, and Insights while ensuring positive client experiences through collaboration with cross-functional teams.
Management Consulting
No H1B
Responsibilities
Full-commercial portfolio account leadership that requires commercial acumen across entire portfolio
Understanding of Kroger business processes. Data-driven, customer-centric consultation
Oversee client goals & objectives across commercial portfolio, serving as primary point of contact for aligned clients. Budget retention through active client engagement. Oversee and deliver total business QBRs (Media Upfront, Loyalty Plan, Insights Annual Plan)
Identify and close opportunities with Kroger facing teams (Sales, Shopper Mkg, Cat Man, Shopper Insights) to deliver on budget
Lead all insights subscription renewals (84.51° Stratum, Collab Cloud, Data Direct)
Maximize adoption of and value-creation Insights subscriptions. Consult on utilization of insights to support key merch processes (ex – shelf, assortment, price/promo, cat strategy, supply chain, innovation) and bridge insights utilization into activation opportunities. Strategically engage corporate data science orgs on data utilization (ex. 84.51° Collaborative Cloud consultation). Support all insights-to-activation utilization
Ensure flawless commercial execution across the book of business. Drives strategic recommendations and brand performance convos, leveraging full suite of commercial products
Owns overarching client performance & value creation conversations for aligned clients as well as leads strategic recommendations & questions for the overall business
Proactively explore & source ideas to drive larger portfolio offerings from client and industry, process & account support
Qualification
Required
Bachelor's degree required
5-7+ years of account management and/or business development experience. Media, Incentives, or Insights experience required
Strong experience maximizing investment decisions across the portfolio
Collaborative, energetic, and thrive as a key part of a cross-functional leadership team
Adept at continual learning and ability to represent a broad portfolio
Works well under tight turnaround and deadlines
Motivation & influence a positive, constructive culture, based on teamwork, collaboration, & intellectual curiosity
Project management experience
Strategic thinking and problem solving
Strong communication, organization, prioritization and attention to detail
Ability to navigate ambiguity & thrive in driving recommendations and solutions forward
Benefits
Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit.
Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you.
Happiness: Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances.
Company
84.51˚
84.51° helps companies create sustainable growth by putting the customer at the center of everything.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mario DiMercurio
Director, Product - Platform Components
Company data provided by crunchbase