Adyen · 1 day ago
Group Product Manager, Customer Interfaces
Chicago
Full-time
Hybrid
Director/Executive
8+ years expAdyen is a financial technology platform providing payments, data, and financial products for major customers like Meta and Microsoft. The role of Group Product Manager, Customer Interfaces involves leading the strategy and execution of a unified, AI-enabled interface ecosystem that enhances product activation and customer satisfaction.
Financial ServicesFinTechMobile AppsMobile Payments
Responsibilities
Set the Vision for AI-Native Customer Interfaces Define and execute a multi-year strategy to evolve Adyen’s Customer Area toward conversational, agentic, and intelligent workflows—bridging traditional UI with AI-driven experiences
Turn Interfaces into a Growth Engine Reimagine Customer Interfaces as a primary channel for product discovery and activation, enabling customers to self-serve and adopt capabilities such as UpLift, Capital, and Issuing directly within their workflows
Lead Platform-Scale Execution Partner closely with Engineering, Design, Commercial, Support, Risk, and Compliance to deliver platform migrations, simplify fragmented tools, and scale globally without compromising reliability or trust
Operate with Data and Experimentation Define success metrics across activation, usage, CSAT, and operational efficiency. Run experiments that measurably improve outcomes across the customer lifecycle
Build and Develop a World-Class Team Lead and grow a team of product managers across Amsterdam and Chicago. Set high standards for product craft, clarity of thinking, and ownership
Qualification
Required
8+ years of product management experience, including 2+ years leading PMs
Proven success delivering complex, multi-year platform initiatives at scale
Strong product instincts at the intersection of UX, platforms, and business outcomes
Demonstrated passion for AI-powered experiences (deep expertise not required)
Comfortable operating in ambiguity with high autonomy and ownership
A clear, compelling communicator who influences across senior leadership
Company
Adyen
Adyen is the financial technology platform of choice that helps businesses achieve their ambitions faster.
1001-5000 employees
H1B Sponsorship
Adyen has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (4)
2021 (8)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$266MKey Investors
ICONIQ CapitalGeneral AtlanticIndex Ventures
2018-06-13IPO
2015-09-30Series Unknown
2014-12-15Series B· $250M
Leadership Team
Pieter van der Does
CEO & co-founder
Tom Adams
Chief Technology Officer
Recent News
Payments Dive
2026-01-16
2026-01-16
2026-01-13
Company data provided by crunchbase