Newfold Digital · 16 hours ago
Data Center Technician
Provo, Utah
Full-time
Onsite
Entry Level
1+ years expNewfold Digital is a leading web technology company serving millions of customers globally. The Data Center Technician will perform data center related cable and equipment installations, support infrastructure and environmental monitoring, and contribute to documentation and compliance efforts.
Domain RegistrarInformation TechnologySEOWeb DesignWeb DevelopmentWeb Hosting
Responsibilities
Perform data center related cable and equipment installations as well as contribute to facilitating equipment moves / adds / changes within multiple Newfold Digital raised-floor data center facilities
Support data center infrastructure, environmental monitoring and administration, documentation, audit compliance, crisis management, asset management, and metric reporting as directed
Possess a detailed knowledge of system and cable infrastructure plus various aspects of data center design and maintenance
Organizational skills, procurement, asset tracking, and participation in stand-ups is also a must
Monitor work order output, generating quality metrics reporting, and making recommendations on process improvements
Report to the data center as an essential worker
Provide coverage for the Provo data center and mutual support across any US based data centers
Perform testing and troubleshooting for both copper and optical fiber installations
Make recommendations based on applicable codes, standards, and best practices
Implement the job plan and scope of work as well as perform retrofits and upgrades for existing infrastructure
Qualification
Required
Detailed knowledge of system and cable infrastructure plus various aspects of data center design and maintenance
Organizational skills, procurement, asset tracking, and participation in stand-ups
Self-starter with excellent communication skills
Willingness to consistently monitor work order output, generating quality metrics reporting, and making recommendations on process improvements
Ability to report to the data center as an essential worker
Ability to provide mutual support across any US based data centers
Perform testing and troubleshooting for both copper and optical fiber installations
Make recommendations based on applicable codes, standards, and best practices
Implement the job plan and scope of work as well as perform retrofits and upgrades for existing infrastructure
Willingness to learn in a data center or colocation environment
Experience in computer hardware troubleshooting, component functionality, compatibility, and assembly
Ability to perform server and network troubleshooting as directed
Ability to work autonomously to resolve hardware, software, and service issues
Procedural driven and maintain written documentation of the environment
Keep data centers and shared spaces clean and organized
Maintain and manage hardware inventory for the office and data center
Willingness to work off-hours for planned work and unplanned emergencies to include on call rotations
Ability to lift and install equipment in excess of 40lbs
Ability to stand on ladders to install cables
High School diploma required
Preferred
1-3 years prior work experience in a data center or colocation environment
Familiar with critical mechanical, electrical and plumbing (MEP) infrastructure systems within the data center such as UPS systems, emergency generators, various critical cooling systems, computer room air handler and the electrical distribution
Experience in deploying RAID arrays with all common RAID levels, 0, 1, 5, 6, 10
Project management skills
Knowledge of tools and applications such as Office 365 (Docs, sheets, email), JIRA, Service Now, Device42, Tier44, Putty
Knowledge in ANSI/TIA-942-A Telecommunications Infrastructure Standard for data centers
Higher education is beneficial, along with any industry certifications such as BICSI Data Center Technician or Registered Communications Distribution Designer-RCDD
Benefits
Health Insurance options
HSA
Medical
Dental
Vision
Matching 401K
Life/AD&D/STD/LTD
Tuition Reimbursement
LinkedIn Learning
Pet Insurance
Generous Vacation policy
Company
Newfold Digital
Newfold Digital is a leading web presence solutions provider serving millions of businesses globally.
1001-5000 employees
H1B Sponsorship
Newfold Digital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (7)
2023 (13)
2022 (16)
2021 (9)
Funding
Current Stage
Late StageTotal Funding
$100M2025-12-09Debt Financing· $100M
2021-01-01Series Unknown
Leadership Team
Robledo Ribeiro
CEO Latam
Kevin Loomis
Vice President, Product & Engineering
Recent News
2026-01-03
2026-01-02
Company data provided by crunchbase