Kantar · 2 days ago
Director, Client Service
New York, World Trade Center
Full-time
Hybrid
Lead/Staff, Director/Executive
$97K/yr - $141K/yr
5+ years expKantar is the world’s leading data, insights and consulting company, and they are seeking a Director of Client Service to lead client-facing media effectiveness initiatives. This role involves translating business objectives into strategic research designs and guiding teams to deliver high-impact insights and innovative solutions.
AdviceBrand MarketingConsultingInformation TechnologyManagement ConsultingMarket ResearchMarketingRetail
Responsibilities
Lead teams executing media effectiveness solutions for mid-size accounts, including measurement of cross-platform and addressable TV campaign performance on behalf of brand, agency and advertiser clients
Translate client business objectives into research design, ensuring insights are aligned with our client’s media strategy and goals
Oversee the research design and execution of more complex studies i.e. custom audience analysis, multi-platform brand lift, attribution and ROI
Synthesize complex data into compelling narratives that inform client decision-making and media planning
Champion innovation in media analytics, staying ahead of emerging tools, platforms, and measurement standards
Serve as a consultative strategic advisor to senior client stakeholders, guiding them on campaign planning decisions through evidence-based insights
Confidently delivers high-impact presentations, in-person when possible, on high quality story-driven reports, tailored to client needs and business context
Mentor and develop client service teams, fostering analytical rigor and consultative skills across levels
Drive cross-functional collaboration with media planning, data science, and product teams to deliver integrated solutions
Contribute to determining resource allocation across client accounts, balancing strategic depth with delivery efficiency
Establish quality standards and best practices to deliver on client-facing research outputs
Represent the media client service function in enterprise-wide initiatives, such as innovation pilots or thought leadership efforts
Qualification
Required
5+ years of hands-on experience in market research with strong focus on media effectiveness, audience insights or campaign performance
Deep understanding of addressable TV, digital media ecosystems, and cross-platform measurement methodologies
Proven ability to translate complex research findings into strategic recommendations for clients and internal stakeholders
Experience leading client engagements, including presenting insights, managing expectations, and driving media strategy alignment
Strong command of quantitative and qualitative research techniques, including survey design, audience segmentation, and stat testing
Demonstrated success in mentoring and developing research teams, fostering analytical rigor and client-centric thinking
Ability to navigate fast-paced agency or client environments, balancing strategic depth with delivery efficiency
Benefits
Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement, Commuter benefits
Unlimited PTO
Company
Kantar
Kantar is the data investment management division of WPP, is a global insight, information, and consultancy network.
10001+ employees
H1B Sponsorship
Kantar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (12)
2022 (16)
2021 (5)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$1.86B2025-02-07Debt Financing· $1.86B
2025-01-17Acquired
Leadership Team
Jeff Greenspoon
CEO, Americas
Amanjit Singh
Regional Marketing Director- APAC
Recent News
2025-11-10
2025-11-07
Company data provided by crunchbase