Swift Kennedy & Associates, Inc. · 3 days ago
Director of Self-Funded Benefits & Claim Strategy
State College, PA
Full-time
Onsite
Lead/StaffSwift Kennedy & Associates, Inc. specializes in providing tailored employee benefits solutions to businesses. They are seeking a Director of Self-Funded Benefits & Claim Strategy who will be responsible for managing client accounts, addressing inquiries, and ensuring client satisfaction while maintaining strong relationships and supporting employee benefits programs.
Health CareInsurance
Hiring Manager
Jerry Calistri, CSFS, CHRS
Responsibilities
Providing exceptional customer support
Managing client accounts
Addressing inquiries
Ensuring satisfaction
Maintaining strong client relationships
Resolving service issues
Assisting with employee benefits programs
Coordinating client communication
Providing support to the finance and operational teams
Qualification
Required
Strong skills in Client Services, Customer Service, and Customer Satisfaction
Excellent Communication skills with the ability to address customer inquiries effectively
Basic understanding of Finance and the ability to assist with account-related matters
Strong organizational and problem-solving skills
Ability to work independently and collaboratively in a fast-paced environment
Proficiency with office software and customer relationship management (CRM) tools
High school diploma or equivalent required
Preferred
Prior experience in the insurance or employee benefits industry is a plus
a bachelor's degree in a related field is preferred
Company
Swift Kennedy & Associates, Inc.
Providing solutions to your employee benefits needs is paramount in today’s marketplace.
Founded in 1921
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jerry Calistri, CSFS, CHRS
President & CEO
Company data provided by crunchbase